From love for data to building pricing technology for hotels, meet Rubén Sánchez
Beonprice provides a revenue management system and market intelligence tool based on a proprietary "hotel quality" index to power pricing recommendations. We had a chat with, co-founder & CEO, Rubén Sánchez to hear the ...
Meet the Founders
Thibault Gence
November 18, 2019
Making the lives of revenue managers better, meet Sina Niedermaier
Hotellistat offers an all-in-one market intelligence and revenue analytics platforms for revenue managers and hotels operators of all sizes. We sat down with Sina Niedermaier, co-founder & managing director, to share the...
Meet the Founders
Thibault Gence
August 25th, 2019
Empowering personalisation & service excellence through centralised guest data, meet Marc Heyneker
Revinate provides a guest data platform to help hoteliers to better market their properties as well as understand their guests' purchasing behaviour & satisfaction levels. We sat down with the company's co-founder & CEO...
Meet the Founders
Thibault Gence
November 14th, 2019
Hotelhero on Season 3 of Techtalk.travel | Episode 1
Last month, two of our founders sat down with Andre Baljeu & David Turnball to have a chat about our motivations to start Hotelhero right after graduating from Ecole Hôtelière de Lausanne, our learnings over the last 3 y...
Thought Leadership
Meet the Founders
November 8th, 2019
Unlocking a digital guest journey for independent hotel and vacation rental operators, meet Pavlína Zychová
MyStay provides web application technology enabling medium to large accommodation providers to provide their guests with a digital hotel directory without the need of downloading an app. We interviewed the company’s co-...
Meet the Founders
Thibault Gence
November 7th, 2019
Unleashing real-time price optimization, meet Alexander Edström
Atomize provides a fully automated and real-time revenue management system based on historical data & performance, competitive data, search patterns, local macro-trends and more. We had a chat with Atomize CEO, Alexander...
Meet the Founders
Florian Montag
November 5th, 2019
Enabling online voucher sales, meet Martin Gerber
E-GUMA provides a voucher & ticketing system management tool for accomodation providers that wish to streamline the sales of ancillary services and goods as well as increase loyalty and direct bookings. E-GUMA serves man...
Meet the Founders
Florian Montag
October 31st, 2019
Making internal hotel processes easy, meet Marius Donhauser
hotelkit is a staff communication tool that enables hotel teams to easily streamline internal processes such as checklists, repairs or guest requests. We sat down with hotekit's founder & CEO, Marius Donhauser to dive i...
Meet the Founders
Thibault Gence
October 29th, 2019
SMACK #4 - Employee retention & HR with Adam Rowledge (Rowledge Associates Ltd.)
This week, Florian & Fritz, had the pleasure of chatting with Adam Rowledge, former General Manager at The Georgian House London and founder of Rowledge Associates Ltd. Award-winning UK hotelier, Adam, talks about his e...
Smack Hospitality Cast
Florian Montag
October 28th, 2019
Hotelhero featured on RBB!
During our participation to the Metro Accelerator powered by Techstars, one of Germany's leading news channels, RBB, followed Hotelhero's journey during the final demo day pitch in front of hundreds of investors and indu...
October 25th, 2019
Building your hotel brand in the new social media era | Episode 3: Social Media Toolkit for Hoteliers
Welcome to the latest article of this special series written by Sébastien Félix of Tell Trends and exclusively dedicated to the hotel brand image on social networks. ...
Knowledge
Sébastien Félix
October 25th, 2019
Taking the hotel concierge to the next level, meet Adrien Maltese
Jana Concierge offers a 360° solution to manage concierge operations, daily tasks and guest communication. We interviewed, founder & CEO, Adrien Maltese, to hear the story behind the foundation of the company....
Meet the Founders
Thibault Gence
October 24th, 2019
Building the Shopify for independent hotels around the world, meet Alexandre Guinefolleau
Amenitiz provides an all-in-one e-commerce platform for small & medium sized hotels, vacation rentals and B&B's. Currently, the platform offers a website builder, a booking engine, a white label channel manager and a sim...
Meet the Founders
Thibault Gence
October 15th, 2019
Building your hotel brand in the new social media era | Episode 2: From Storytelling to Direct Bookings
Facebook & Instagram have become key players in the advertising, offering modern and innovative formats to promote a hotel or a destination. In this article, we will cover how to start your first social advertising campa...
Thought Leadership
Knowledge
Sébastien Félix
October 11th, 2019
SMACK #3 - How to become the coolest GM with Philip Ibrahim (The Student Hotel)
This week, Florian & Fritz, had the pleasure to sit down with Philip Ibrahim , General Manager at The Student Hotel Berlin. Philip talks about life after being a GM with Accor's Mercure Hotels for a while and then movin...
Smack Hospitality Cast
Florian Montag
October 9th, 2019
Making customer touch points and guest journeys frictionless, meet Juan A. Sanmiguel
hotelbird provides fully automated guest journeys through integrated mobile apps that let guests check-in and out, open the room & pay their bill online all from their smartphones. We sat down with founder & CEO, Juan A....
Meet the Founders
Thibault Gence
October 10th, 2019
From cooking in a 1 Michelin star to centralising guest data for hotels around the world, meet Dr. Michael Toedt
Dailypoint provides a guest data and CRM (customer relationship management) platform for hotels of all sizes, from independent high-scale properties to large chains around the world. We sat down with company founder & CE...
Meet the Founders
Florian Montag
October 8th, 2019
Building the new generation of PMS for small & medium accommodation providers, meet Nadja Buckenberger
RoomRaccoon provides an all-in-one hotel management system for small to medium sized hotels, B&B's and services apartments. We asked a couple of questions to founder & Head of product, Nadja Buckenberger, to know more a...
Meet the Founders
Florian Montag
October 3rd, 2019
Join Hotelhero at London's Independent Hotel Show
Hotelhero will be joining this year's Independent Hotel Show on the 15th & 16th of October. For this 8th edition, we're having some great companies and products to join us on the booth. Register here to get your free ti...
Events
October 2nd, 2019
From opening serviced apartments to building apps for hotels, meet Julie Grieve
Criton is a drag & drop mobile app builder for hotels and services apartments. It enables accommodation providers to better cater to the new generation of travellers, increase ancillary revenue through upselling and stre...
Meet the Founders
Thibault Gence
October 1st, 2019
Building your hotel brand in the new social media era | Episode 1: Why Hotel Branding Matters by Tell Trends
Welcome to this special 3-part series, brought to you by Sébastien Félix of Tell Trends and exclusively designed to help you create a hotel image on social networks. Each week we will cover a topic that gives you key ins...
Knowledge
Thought Leadership
Sébastien Félix
September 27th, 2019
Your sales team's best friend: a high converting chatbot, meet Benjamin Devisme
Quicktext is an instant guest messaging and chatbot solution which helps hotels of all types increase website conversion and enhance guest experience personalisation. We sat down with Benjamin Devisme, co-founder & VP o...
Meet the Founders
Thibault Gence
September 26th, 2019
Empowering hotels to leverage user generated content, meet Benedict Stöhr
Squarelovin is a user-generated content management tool that enables brands to efficiently tap into all the visual content that people are sharing related to their brand.  We sat down with co-founder & CEO, Benedict Stö...
Meet the Founders
Florian Montag
September 24th, 2019
Increasing hotel revenue through storytelling, meet Sébastien Félix
Influence Society is a next generation digital marketing agency specialised in web design, story telling campains and social media bots. The company recently launched a coaching and learning platforms to help its clients...
Meet the Founders
Thibault Gence
September 19th, 2019
SMACK #2 - Originality in hospitality with Beat Fornaro (Design Hotels)
This week, Florian & Fritz, sat down with Beat Fornaro, Area Director of Portfolio Development EMEA at Design Hotels. Beat shares his insights on Design Hotels' acquisition by Marriott International and its impact on op...
Smack Hospitality Cast
Florian Montag
September 17th, 2019
Pioneering efficient online distribution, meet Clemens Fisch
SiteMinder provides a range of tools to help hotels, hostels, serviced apartments and even B&B's in management of their direct and indirect channels. Its main product, The Channel Manager, connects to more than 500+ book...
Meet the Founders
Thibault Gence
September 17th, 2019
Unlocking the full potential in Meetings & Events and Group Business, meet Peter Brauer & Niki Van den Broeck
Get Into MoRe is advanced Meeting & Events Business Intelligence tool for hotels wishing to maximise group business. Thibault Gence interviewed founders Peter Brauer & Niki Van den Broeck to know more about their journe...
Meet the Founders
Thibault Gence
September 12th, 2019
The Austrian Hotelier Association (ÖHV) partners with Hotelhero to support hotels in the digitisation process.
Through the strategic partnership with the tech start-up Hotelhero, ÖHV supports its members in the search for suitable software systems through the new ÖHV marketplace on the Hotelhero platform....
Press Releases
Florian Montag
September 11th, 2019
Unique door locks for unique hotels, meet Jonathan Springford
4Suites provides smart access technology for hotels. Through innovative technologies and well studied guest experiences, 4Suites helps to streamline the front desk hassle, reduce operating costs and cater for forward-thi...
Meet the Founders
Thibault Gence
September 10th, 2019
How to prioritise your technology selection process
There are many possibilities to transform the guest experience with new technologies and optimise processes. An analysis of the current IT setup is the starting point for further planning. Not every hotel needs the same ...
Knowledge
Florian Montag
June 17, 2019
SMACK #1 - Getting started in hospitality with Florian Montag & Fritz Dickamp
This week, our CEO, Florian, joins Fritz Dickamp, L.I.K.E. Hospitality Consulting's founder on the first episode of Smack Hospitality Media. ...
Smack Hospitality Cast
Florian Montag
September 5th, 2019
How to optimise your website and booking engine conversion
OTAs: “Frenemies” or simple enemies? The everlasting debate of the digital era in the hotel industry is far from over. Putting good and bad practices of OTAs apart, the visibility and reach they have given to hotels ove...
Knowledge
Thibault Gence
October 30th, 2018
The hotelier's pain point: How do I find my ideal Channel Mix?
There is not one perfect channel mix for every hotel, but there is definitely a magic formula to optimise your chance of filling your hotel through your most profitable channels....
Knowledge
Florian Montag
July 1st, 2018
Make the right choice on your new Revenue Management Solution
Revenue management is always a hot topic in the industry. Specially at the moment there a lot of new revenue management systems (RMS) coming to market, all claiming that they have found the secret sauce to accurately for...
Knowledge
Florian Montag
July 3, 2018
The guide to choosing your channel manager
The channel manager takes care of connecting and automating your distribution throughout all your channels. It connects to your PMS and the different OTA’s, Brand.com, GDS’s and other channels you need. It allows you to ...
Knowledge
Florian Montag
July 6, 2018
Things to know when getting into metasearch
Cost of advertising is rising, OTA commissions are rising, in other words cost of distribution is on the rise. Countering that requires smarter advertising systems that will take advantage of the cents that can be shaved...
Knowledge
Florian Montag
July 9, 2018
Winning the upsell gamble with perfect timing
80 DAYS: As an industry, we focus a lot of our attention on the direct revenue generated by a hotel website and rightly so. But as we all know, unlike most online purchases, the transaction doesn’t end with the booking. ...
Thought Leadership
Knowledge
Marieke Wisse
July 10, 2018
Revenue Management 101
There are a lot of articles out there on Revenue Management and how to get started. But most of them start at the beginning…we think you should start at the end. Let’s first work out what the potential impact would be an...
Thought Leadership
Knowledge
Jens Munch
May 1, 2018
Todays Hotel Guest Data is like Oil in the 18th Century
Hotel Data in the 21st century is like oil in the 18th century and the hoteliers that are able to see its value and learn how to extract it will realize huge rewards that will put them way ahead of the curve. It’s no lo...
Thought Leadership
Todd Kramer
August 21, 2018
Independent Hotel Show Partners: Meet Dorian Partner Manager @ myhotelshop
Myhotelshop is an online ‘software and service marketing agency’ specialized in providing marketing solutions for independent hotels to increase their direct bookings...
Events
Meet the Founders
Florian Montag
October 15th, 2018
Independent Hotel Show Partner: Mirko Lalli, CEO @ Travel Appeal
Travel Appeal is an Italian B2B startup, that collects and analyzes real-time travel and hospitality industry data accumulated from traveler reviews, social networks and 500+ sources across the Internet to find relevant ...
Meet the Founders
Florian Montag
September 17th, 2018
Independent Hotel Show Partner: Thomas Dieben, Managing Director @ BeCurious
As you may have heard, we are celebrating our UK Entry at The Independent Hotel Show in London this 16 & 17th of October. To celebrate this big step, we are joining forces with 6 of our amazing partners and are hosting t...
Meet the Founders
Florian Montag
September 25th, 2018
Independent Hotel Show Partner: Edwin Leenheer, Co-founder @ RevControl
RevControl provides easy to use, yet powerful to control Online Revenue Management for hotels. It combines business on the books, forecasting, events, business rules, competition rates and so much more to intelligently r...
Events
Meet the Founders
Florian Montag
October 4th, 2018
Independent Hotel Show Partner: Jerome Laredo, VP of EMEA @ Lightspeed
Lightspeed simplifies how you and your staff work, enabling you to focus on creating memorable dining experiences for your customers, not logistics. Whether you have a quick service, café, bar or full-service restaurant ...
Meet the Founders
Florian Montag
October 8th, 2018
The Hunger Games: Hospitality Innovation
I wanted to recap on a very interesting panel I participated in, last month at HITEC Amsterdam. The topic was why do start-ups and innovative solutions struggle to achieve rapid growth in the hospitality industry? We ha...
Events
Thought Leadership
Florian Montag
April 26, 2018
Getting Ready for the Hotel Technology Forum: Interview with Ullrich Kastner
Hotelhero will be attending the Hotel Technology Forum during the HotelKongresse in Berlin on January 30th. HTF is a network of over 60 SaaS B2B startups in the hospitality sector. As we’ve just launched, it will be a gr...
Events
Thought Leadership
Meet the Founders
Thibault Gence
January 17, 2018
The beginning of Hotelhero (Part 2/2)
Our goal with Hotelhero is to help independent hotels and small chains to gain back control. We want to improve the understanding and adoption of technology in the industry and push innovation, helping hoteliers conquer ...
Thought Leadership
Florian Montag
November 27, 2017
The beginning of Hotelhero (Part 1/2)
Too long technology has been passive and stagnant in the hotel industry. In the past, the general trend in the industry was “one-system does it all” and hoteliers had no choice but to implement the typical legacy system....
Thought Leadership
Florian Montag
November 26, 2017