2020 marks a turning point in the way the hospitality industry operates. As we enter a new age of travel, it is time to reinvent ourselves and rethink the past to remodel the future. ...

In today's interview we talk to David-Friedemann Henning, Co-Founder & CEO of the BIG MAMA Hotels Berlin & Leipzig. David shares with us his experience on how to implement new digital tools in a hotel and how these tools...

As recovery from the global travel ban due to Covid-19 global slowly commences, let's talk revenue. In this episode, Fritz and Florian are joined by Lukas Peter, Head of Revenue Global at Soho House & Co to discuss the c...

Dramatic events call for dramatic changes and it is safe to say our industry will never forget the unprecedented harm COVID has caused to all its stakeholders: hotels (big and small), online travel agents, technology ven...

In today's interview we talk to Nadja Dahlmann, Head of Marketing and PR of Empire Riverside and Hotel Hafen Hamburg. Nadja explains to us why communication is a central part of the reopening, what you have to consider a...

Since the beginning of the 2010s, the hospitality industry has been experiencing a continual growth. After a record-breaking year in 2019 with $550 billion in room revenue globally, the coronavirus pandemic put a stop to...

The rapid spread of the coronavirus is hitting the global travel and tourism industry hard with cancellations and declining booking numbers in both the leisure and business travel segments. As a result of curfews, travel...

With Covid-19 taking the world by storm, here's a reminder that there will be a life after the pandemic. Fritz and Florian were joined by Pierre Perusset, General Manager at the Ritz-Carlton Hong Kong, to discuss scenari...

In this second episode from the German Hotel Kongress 2020 (DHK 2020), Fritz and Florian met Ullrich Kastner, CEO of myhotelshop, and Constantin Rehberg, CDO of prizeotel, for a casual chat.  They talked about the state...

Fritz and Florian had the pleasure of meeting Frank Marrenbach, CEO of Oetker Collection.  They discuss the luxury sector within the hospitality industry, talk about Oetker Collection, its origin and its future and Fr...

For this episode, Fritz and Florian had the pleasure to meet Tobias Wann, Global CEO of Oyo Vacation Homes.  They talked about the vacation homes business, its benefits and challenges and why it should really be called ...

This week, Florian & Fritz were invited to the German Hotel Kongress 2020 and talked to Nadja Dahlmann from the Empire Riverside Hotel Hamburg, Sophie Gotte from the Marias Platzl Hotel Munich and Kerem Akduman from the ...

This week, Florian & Fritz met Tina Brack, the General Manager at the Ellington Hotel Berlin. They discussed events and how the industry changed over the past 20 years, talked about why including locals into your F&B co...

Suitepad provides in-room tablet & BYOD app technology enabling hotels to provide guests with better self-service experiences and enhanced in-room capabilities. We had a chat with one of the company's founders, Moritz vo...

Event Temple provides a sales & catering software and event planning management system for hotels with of focus on events & MICE business. The company's CEO, & co-founder, Bob Graham, walks us through what got him to st...

This week, Florian & Fritz had the pleasure to meet Patrizia Zueck and Jo-Ann Li, two students of the Ecole Hôtelière de Lausanne, currently orginising the 2020 edition of the Young Hoteliers Summit. They talked about ...

Easybooking provides an all-in-one property management system for small & medium sized properties including a channel manager, booking engine and guest web app. We had a talk with founder & CEO, Henrik Maat, to know the ...

Florian & Fritz chatted with Nicole Rosenkranz and Ian Millar, from the Ecole Hôtelière de Lausanne. They talk about EHL's expansion plans, discuss innovation and eductation in the hospitality industry and share funny a...

A hotel's increasingly complex search for the right technology has come to an end: The German Hotel Association (IHA) is now supporting its members in their search for suitable software providers with its new IHA marketp...

Florian & Fritz, had the pleasure of chatting with Gregor Andreewitch, General Manager at The Waldorf Astoria Berlin. Award-winning hotelier, Gregor talks about the evolution of the Hilton brand, the increase in Berlin'...

CODE2ORDER provides hotels with a digital hotel directory that accompany's guests from the booking to checkout through a progressive web application. We interviewed one of the three cofounders, Alexander Haußmann, to he...

Last month, two of our founders sat down with Andre Baljeu & David Turnball to have a chat about our motivations to start Hotelhero right after graduating from Ecole Hôtelière de Lausanne, our learnings over the last 3 y...

Beonprice provides a revenue management system and market intelligence tool based on a proprietary "hotel quality" index to power pricing recommendations. We had a chat with, co-founder & CEO, Rubén Sánchez to hear the ...

This week, Florian & Fritz, had the pleasure of sitting down with Marc Somen,CEO of The Conduit members club in New York.  Topics of discussion include social change, our planet and how to save it from a hospitality per...

Hotellistat offers an all-in-one market intelligence and revenue analytics platforms for revenue managers and hotels operators of all sizes. We sat down with Sina Niedermaier, co-founder & managing director, to share the...

Revinate provides a guest data platform to help hoteliers to better market their properties as well as understand their guests' purchasing behaviour & satisfaction levels. We sat down with the company's co-founder & CEO...

Last month, two of our founders sat down with Andre Baljeu & David Turnbull to have a chat about our motivations to start Hotelhero right after graduating from Ecole Hôtelière de Lausanne, our learnings over the last 3 y...

MyStay provides web application technology enabling medium to large accommodation providers to provide their guests with a digital hotel directory without the need of downloading an app. We interviewed the company’s co-...

Atomize provides a fully automated and real-time revenue management system based on historical data & performance, competitive data, search patterns, local macro-trends and more. We had a chat with Atomize CEO, Alexander...

E-GUMA provides a voucher & ticketing system management tool for accomodation providers that wish to streamline the sales of ancillary services and goods as well as increase loyalty and direct bookings. E-GUMA serves man...

hotelkit is a staff communication tool that enables hotel teams to easily streamline internal processes such as checklists, repairs or guest requests. We sat down with hotekit's founder & CEO, Marius Donhauser to dive i...

This week, Florian & Fritz, had the pleasure of chatting with Adam Rowledge, former General Manager at The Georgian House London and founder of Rowledge Associates Ltd. Award-winning UK hotelier, Adam, talks about his e...

During our participation to the Metro Accelerator powered by Techstars, one of Germany's leading news channels, RBB, followed Hotelhero's journey during the final demo day pitch in front of hundreds of investors and indu...

Welcome to the latest article of this special series written by Sébastien Félix of Tell Trends and exclusively dedicated to the hotel brand image on social networks. ...

Jana Concierge offers a 360° solution to manage concierge operations, daily tasks and guest communication. We interviewed, founder & CEO, Adrien Maltese, to hear the story behind the foundation of the company....

Amenitiz provides an all-in-one e-commerce platform for small & medium sized hotels, vacation rentals and B&B's. Currently, the platform offers a website builder, a booking engine, a white label channel manager and a sim...

Facebook & Instagram have become key players in the advertising, offering modern and innovative formats to promote a hotel or a destination. In this article, we will cover how to start your first social advertising campa...

This week, Florian & Fritz, had the pleasure to sit down with Philip Ibrahim , General Manager at The Student Hotel Berlin. Philip talks about life after being a GM with Accor's Mercure Hotels for a while and then movin...

hotelbird provides fully automated guest journeys through integrated mobile apps that let guests check-in and out, open the room & pay their bill online all from their smartphones. We sat down with founder & CEO, Juan A....

Dailypoint provides a guest data and CRM (customer relationship management) platform for hotels of all sizes, from independent high-scale properties to large chains around the world. We sat down with company founder & CE...

RoomRaccoon provides an all-in-one hotel management system for small to medium sized hotels, B&B's and services apartments. We asked a couple of questions to founder & Head of product, Nadja Buckenberger, to know more a...

Hotelhero will be joining this year's Independent Hotel Show on the 15th & 16th of October. For this 8th edition, we're having some great companies and products to join us on the booth. Register here to get your free ti...

Criton is a drag & drop mobile app builder for hotels and services apartments. It enables accommodation providers to better cater to the new generation of travellers, increase ancillary revenue through upselling and stre...

Welcome to this special 3-part series, brought to you by Sébastien Félix of Tell Trends and exclusively designed to help you create a hotel image on social networks. Each week we will cover a topic that gives you key ins...

Squarelovin is a user-generated content management tool that enables brands to efficiently tap into all the visual content that people are sharing related to their brand.  We sat down with co-founder & CEO, Benedict Stö...

Quicktext is an instant guest messaging and chatbot solution which helps hotels of all types increase website conversion and enhance guest experience personalisation. We sat down with Benjamin Devisme, co-founder & VP o...

Influence Society is a next generation digital marketing agency specialised in web design, story telling campains and social media bots. The company recently launched a coaching and learning platforms to help its clients...

This week, Florian & Fritz, sat down with Beat Fornaro, Area Director of Portfolio Development EMEA at Design Hotels. Beat shares his insights on Design Hotels' acquisition by Marriott International and its impact on op...

SiteMinder provides a range of tools to help hotels, hostels, serviced apartments and even B&B's in management of their direct and indirect channels. Its main product, The Channel Manager, connects to more than 500+ book...

Get Into MoRe is advanced Meeting & Events Business Intelligence tool for hotels wishing to maximise group business. Thibault Gence interviewed founders Peter Brauer & Niki Van den Broeck to know more about their journe...

Through the strategic partnership with the tech start-up Hotelhero, ÖHV supports its members in the search for suitable software systems through the new ÖHV marketplace on the Hotelhero platform....

4Suites provides smart access technology for hotels. Through innovative technologies and well studied guest experiences, 4Suites helps to streamline the front desk hassle, reduce operating costs and cater for forward-thi...

There are many possibilities to transform the guest experience with new technologies and optimise processes. An analysis of the current IT setup is the starting point for further planning. Not every hotel needs the same ...

This week, our CEO, Florian, joins Fritz Dickamp, L.I.K.E. Hospitality Consulting's founder on the first episode of Smack Hospitality Media. ...

OTAs: “Frenemies” or simple enemies? The everlasting debate of the digital era in the hotel industry is far from over. Putting good and bad practices of OTAs apart, the visibility and reach they have given to hotels ove...

There is not one perfect channel mix for every hotel, but there is definitely a magic formula to optimise your chance of filling your hotel through your most profitable channels....

Revenue management is always a hot topic in the industry. Specially at the moment there a lot of new revenue management systems (RMS) coming to market, all claiming that they have found the secret sauce to accurately for...

The channel manager takes care of connecting and automating your distribution throughout all your channels. It connects to your PMS and the different OTA’s, Brand.com, GDS’s and other channels you need. It allows you to ...

Cost of advertising is rising, OTA commissions are rising, in other words cost of distribution is on the rise. Countering that requires smarter advertising systems that will take advantage of the cents that can be shaved...

80 DAYS: As an industry, we focus a lot of our attention on the direct revenue generated by a hotel website and rightly so. But as we all know, unlike most online purchases, the transaction doesn’t end with the booking. ...

There are a lot of articles out there on Revenue Management and how to get started. But most of them start at the beginning…we think you should start at the end. Let’s first work out what the potential impact would be an...

Hotel Data in the 21st century is like oil in the 18th century and the hoteliers that are able to see its value and learn how to extract it will realize huge rewards that will put them way ahead of the curve. It’s no lo...

Myhotelshop is an online ‘software and service marketing agency’ specialized in providing marketing solutions for independent hotels to increase their direct bookings...

Travel Appeal is an Italian B2B startup, that collects and analyzes real-time travel and hospitality industry data accumulated from traveler reviews, social networks and 500+ sources across the Internet to find relevant ...

As you may have heard, we are celebrating our UK Entry at The Independent Hotel Show in London this 16 & 17th of October. To celebrate this big step, we are joining forces with 6 of our amazing partners and are hosting t...

RevControl provides easy to use, yet powerful to control Online Revenue Management for hotels. It combines business on the books, forecasting, events, business rules, competition rates and so much more to intelligently r...

Lightspeed simplifies how you and your staff work, enabling you to focus on creating memorable dining experiences for your customers, not logistics. Whether you have a quick service, café, bar or full-service restaurant ...

I wanted to recap on a very interesting panel I participated in, last month at HITEC Amsterdam. The topic was why do start-ups and innovative solutions struggle to achieve rapid growth in the hospitality industry? We ha...

Hotelhero will be attending the Hotel Technology Forum during the HotelKongresse in Berlin on January 30th. HTF is a network of over 60 SaaS B2B startups in the hospitality sector. As we’ve just launched, it will be a gr...

Our goal with Hotelhero is to help independent hotels and small chains to gain back control. We want to improve the understanding and adoption of technology in the industry and push innovation, helping hoteliers conquer ...

Too long technology has been passive and stagnant in the hotel industry. In the past, the general trend in the industry was “one-system does it all” and hoteliers had no choice but to implement the typical legacy system....