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October 6th, 2020
October 6th, 2020

SMACK S2E1 - Digital Transformation in Hospitality with Timothée Semelin (Rosewood Hotels)

By Florian Montag , Co-founder @ Hotelhero

This week, the Smack Hospitality crew is back and for this first episode of season 2, Timothee Semelin, Global Senior Corporate Director of Digital Marketing & Transformation of Hong Kong’s based Rosewood Hotels joins Fritz Dickamp for a chat about the progress of digital marketing and what the future holds for the hospitality industry in terms of digital transformation. Beyond that they talked about how Rosewood Hotels relaunched their website during the Covid19-pandemic within less than 10 months and how remote-working challenged the teams at Rosewood and their productivity. 




About the Author

Florian is a Co-Founder of Hotelhero and a graduate of École Hoteliere de Lausanne. Passionate about hotels, service excellence & technology Hotelhero is built on the belief that independent & small chain operators should be leveraging technology for the better.