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Enhancing your hotel's offering to unlock new segments
2020 marks a turning point in the way the hospitality industry operates. As we enter a new age of travel, it is time to reinvent ourselves and rethink the past to remodel the future. ...
Thought Leadership
LĂ©a PayrĂł
June 24th, 2020
How do I best implement digital tools in my hotel?
In today's interview we talk to David-Friedemann Henning, Co-Founder & CEO of the BIG MAMA Hotels Berlin & Leipzig. David shares with us his experience on how to implement new digital tools in a hotel and how these tools...
Thought Leadership
Knowledge
Florian Montag
June 15th, 2020
Analyse & optimise your hotel's software contracts to reduce costs
Dramatic events call for dramatic changes and it is safe to say our industry will never forget the unprecedented harm COVID has caused to all its stakeholders: hotels (big and small), online travel agents, technology ven...
Thought Leadership
Knowledge
Thibault Gence
June 9th, 2020
Communication for a successful reopening
In today's interview we talk to Nadja Dahlmann, Head of Marketing and PR of Empire Riverside and Hotel Hafen Hamburg. Nadja explains to us why communication is a central part of the reopening, what you have to consider a...
Thought Leadership
Knowledge
Florian Montag
May 26th, 2020
COVID- 19 | Hotelhero Assistance Package
The rapid spread of the coronavirus is hitting the global travel and tourism industry hard with cancellations and declining booking numbers in both the leisure and business travel segments. As a result of curfews, travel...
Thought Leadership
April 1st, 2020
Hotelhero on Season 3 of Techtalk.travel | Episode 2
Last month, two of our founders sat down with Andre Baljeu & David Turnball to have a chat about our motivations to start Hotelhero right after graduating from Ecole Hôtelière de Lausanne, our learnings over the last 3 y...
Thought Leadership
November 27th, 2019
Hotelhero on Season 3 of Techtalk.travel | Episode 1
Last month, two of our founders sat down with Andre Baljeu & David Turnbull to have a chat about our motivations to start Hotelhero right after graduating from Ecole Hôtelière de Lausanne, our learnings over the last 3 y...
Thought Leadership
Meet the Founders
November 8th, 2019
Building your hotel brand in the new social media era | Episode 2: From Storytelling to Direct Bookings
Facebook & Instagram have become key players in the advertising, offering modern and innovative formats to promote a hotel or a destination. In this article, we will cover how to start your first social advertising campa...
Thought Leadership
Knowledge
SĂ©bastien FĂ©lix
October 11th, 2019
Building your hotel brand in the new social media era | Episode 1: Why Hotel Branding Matters by Tell Trends
Welcome to this special 3-part series, brought to you by Sébastien Félix of Tell Trends and exclusively designed to help you create a hotel image on social networks. Each week we will cover a topic that gives you key ins...
Knowledge
Thought Leadership
SĂ©bastien FĂ©lix
September 27th, 2019
Winning the upsell gamble with perfect timing
80 DAYS: As an industry, we focus a lot of our attention on the direct revenue generated by a hotel website and rightly so. But as we all know, unlike most online purchases, the transaction doesn’t end with the booking. ...
Thought Leadership
Knowledge
Marieke Wisse
July 10, 2018
Revenue Management 101
There are a lot of articles out there on Revenue Management and how to get started. But most of them start at the beginning…we think you should start at the end. Let’s first work out what the potential impact would be an...
Thought Leadership
Knowledge
Jens Munch
May 1, 2018
Todays Hotel Guest Data is like Oil in the 18th Century
Hotel Data in the 21st century is like oil in the 18th century and the hoteliers that are able to see its value and learn how to extract it will realize huge rewards that will put them way ahead of the curve. It’s no lo...
Thought Leadership
Todd Kramer
August 21, 2018
The Hunger Games: Hospitality Innovation
I wanted to recap on a very interesting panel I participated in, last month at HITEC Amsterdam. The topic was why do start-ups and innovative solutions struggle to achieve rapid growth in the hospitality industry? We ha...
Events
Thought Leadership
Florian Montag
April 26, 2018
Getting Ready for the Hotel Technology Forum: Interview with Ullrich Kastner
Hotelhero will be attending the Hotel Technology Forum during the HotelKongresse in Berlin on January 30th. HTF is a network of over 60 SaaS B2B startups in the hospitality sector. As we’ve just launched, it will be a gr...
Events
Thought Leadership
Meet the Founders
Thibault Gence
January 17, 2018
The beginning of Hotelhero (Part 2/2)
Our goal with Hotelhero is to help independent hotels and small chains to gain back control. We want to improve the understanding and adoption of technology in the industry and push innovation, helping hoteliers conquer ...
Thought Leadership
Florian Montag
November 27, 2017
The beginning of Hotelhero (Part 1/2)
Too long technology has been passive and stagnant in the hotel industry. In the past, the general trend in the industry was “one-system does it all” and hoteliers had no choice but to implement the typical legacy system....
Thought Leadership
Florian Montag
November 26, 2017