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Chatbots in the Hospitality Industry
Chatbots are robots able to manage repetitive human interactions through messaging interfaces such as the live chat on your website, Facebook Messenger, WhatsAp...
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Techtalk.travel
Benjamin Devisme
September 28th, 2020
Guest Apps in the Hospitality Industry: Here to stay?
In the last few years, digital transformation and the use of mobile apps to deliver on-demand guest services have been widely discussed in the hospitality indus...
Knowledgebase
Techtalk.travel
Julie Grieve
August 10th, 2020
Smart Hotels: In Room Technology
Before COVID-19 hotels primary strategies were to create guest satisfaction, brand loyalty and revenue. In theory this won’t change but hoteliers and hotel owne...
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Techtalk.travel
André Baljeu
May 25th, 2020
Real Time Data: Taking the Mickey! Why hotels should pay more notice to how Disney uses real-time data to enhance their guest experience.
Forget about cobbling together your own hotel tech-stack, the hotel of the future will be onboarding their very own digital experience platform (DXP), one that ...
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Techtalk.travel
David Turnbull
February 18th, 2020
Hotelhero on Season 3 of Techtalk.travel | Episode 2
Last month, two of our founders sat down with Andre Baljeu & David Turnball to have a chat about our motivations to start Hotelhero right after graduating from ...
Techtalk.travel
November 27th, 2019
GDPR Compliancy: The honeymoon's over
Around 500 days have passed since Europe’s data protection overhaul became a reality. With its draconian threats of penalties, the General Data Protection Regul...
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Techtalk.travel
Peter Hense
November 6th, 2019
Hotelhero on Season 3 of Techtalk.travel | Episode 1
Last month, two of our founders sat down with Andre Baljeu & David Turnbull to have a chat about our motivations to start Hotelhero right after graduating from ...
Techtalk.travel
November 8th, 2019
OTA's - The Uncomfortable Truth
The Direct Booking Wars. The media, vendors, and industry players have sensationalised the struggle for power in hotel distribution as an “us versus them” battl...
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Techtalk.travel
André Baljeu
July 7th, 2019
The evolution of the PMS
I, like most of my peers in this part of the industry, have the experiences of the taped together, self-made, wall charts and hand-written journals, with an imp...
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Techtalk.travel
Martin Harlow
May 20th, 2019
techtalk.travel S2E3 - Sarah Fults (MGM Resorts)
In this episode, André Baljeu sat down with Sarah Fults, Vice President distribution at MGM Resorts and current President at HEDNA....
Techtalk.travel
André Baljeu
May 31th, 2019