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Alliants

Verified profile

Southampton | New York | Toronto

Between 11 and 50

2009

Elevate your guest experience

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Description

Build lasting guest relationships before, during and after their stay with our award winning Alliants Guest Messaging platform. Powering hotels in 46 countries, this single interface with automatic language translation allows your guests to converse with you in the app of their choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel's app and many more.

Our messaging platform integrates with HotSOS, Oracle for Hospitality, SalesForce, HAPI and Knowcross. HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more. Alliants Messaging is a secure cloud-based SaaS platform - no installation required.

Software languages:

Features

Instant Guest Messaging
- View all

Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

Pricing

3.0
per room/month
0.0 € minimum price
Contract length: Non-binding
Free trial

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (10)