Ariane is the world leader in providing self-check-in and out solutions for the hotel industry with 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.
Ariane provides advanced and automated self-service solutions. Arriving and departing guests can quickly check-in/out using their own device; indoor/outdoor kiosks or keycard dispensers. Check-in/out is Safe, Simple and Secure; Staff Efficiency is Improved; Revenue is Increased by Reducing Cost and Enabling Upselling.
A safe check-in and check-out is made possible with several contactless options available for kiosk and mobile.
- Contactless pre-check-in and check-out by email and text message invite (queued room allocation and check-in based on ETA)
- Contactless check-in using guest device when guest is already in hotel (real time room allocation and check-in)
- Contactless key pickup from kiosk and keycard dispenser using QR code (new touch-free scenario - scan QR code and retrieve key with no screen interaction)
- Contactless mobile and card present payment
Arriving guests can complete their check-in on their mobile device and be alerted once the room is ready. Guests can check-in using an indoor or outdoor kiosk on arrival at the hotel. The check-in is fully automatic and ensures the safe capture of money for the hotel, an automatically encoded key to the room, and updated status in the hotel PMS.
Check-out can also be completed at a self-service kiosk or using a mobile device. Guests can update their billing address, review their invoice, and pay any outstanding balance. Receipt and invoice can be printed or be sent by e-mail once the check-out is fully processed by the hotel PMS.