Between 11 and 50
Likelyhood To Recommend
(based on 7 hoteliers)
Hotel Benchmarking is the comprehensive daily monitoring tool that provides essential market insight of the German hotel industry. This includes a comparison of your hotel performance against your own competitors in the form of KPIs. In addition, the integrated trend barometer provides an outlook of the next three months for your proactive action. Hotel Benchmarking allows any hotel business to secure and expand their market share. High level of data security is guaranteed through the anonymization of data coming from over 1680 participating German hotels (and counting). All benchmark processes are marked with the declaration of tolerance of the German Federal Cartel Office.
- Web-based - available 365 days a year and 24 hours a day
- Automatic e-mail reporting and Excel export
- Interfaces for automated data import from PMS and data warehouse systems and data export to data warehouse systems
- Headoffice version with special reports (from 5 hotels)
- Daily, monthly and annual performance comparison
- Event reporting (trade fairs, holidays etc.)
- Reports in any foreign currency
- Extended data collection (total turnover, travel, guests, etc.)
- Individual competitor sets
- Best & Lowest Performer
- Trend barometer with outlook on the next three months
Other products by this provider:
No features listed for this category
Revenue forecasting & budgeting
Flexible user rights & restrictions by employee
Corporate accounts sales & commission tracking
Online travel agents sales & commission tracking
Team collaboration Tools
Year-to-year comparison of all major data sets
Predefined & custom alerts
Competition comparison (e-reputation)
Website performance tracking
Social media monitoring
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support
300 rooms Hotel in Germany
Einfache Handhabung, schnelle Umsetzung des Kundenservice von Änderungen, Übersichtlichkeit und einfache, schnelle Anbindung in andere Systeme.
Eine größere Auswahl bei den Hotels gerade in B/C Destinationen, dies ist aber auch seitens Fairmas selbst nicht unbedingt hauptsächlich zu beeinflussen.
309 rooms Hotel in Germany
Many comparable hotels. Clearly arranged. Chain Mode. Fast support !!!!!
In the reports, you can only evaluate full months. It would be nice if you could select date ranges (e.g. 15.02.-26.04.2020).
Thank you very much for your kind review. We would like to point out that in the Hotel Version self-defined timeframes may be used on the start page and the Event Overview, without any restrictions. In the Headquarter Version this function is available on the start page, the Matrix and the Group Report.
205 rooms Hotel in Germany
Structured presentations, access to hotel groups, very good reporting especially during trade fair and event periods, very good and fast customer service, always offering a solution
Further locations and destinations in rural areas would be welcome.