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Bonomi Assistant

Verified profile

Budapest, Hungary

Between 1 and 10

2018

Reviews summary

Demo

Description

Bonomi Assistant is a white label virtual assistant solution, that helps hotels communicate better with their guests in a conversational and personalized way through messaging.

Software languages:

Features

Instant Guest Messaging
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Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

Website Chat & Chatbots
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Live chat

Bot builder (template answers)

Messaging & response automation

Guest profile enrichment

SMS integration

FAQ responses

Chatbot to take reservation (booking engine integration)

Facebook Messenger integration

Multilingual (guest facing)

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support