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Bowo

Verified profile

Paris, France

Between 1 and 10

2017

Digital in-room solution to increase your revenue and enhance your customer鈥檚 experience

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Description

BOWO is a Plug & Play digital solution consisting of an in-room tablet and a dedicated application. BOWO enriches hotel services and makes them easily accessible in order to generate additional income.

Stylishly presenting the hotel’s internal and external services, BOWO boosts sales and makes reservations easier (SPA, room service, restaurant, concierge, taxi, babysitting, fitness coach…). Hoteliers build their interactive catalogs in one click thanks to an easy-to-use back office.

This marketing tool allows you to manage additional revenue sources, track sales in real time and plan targeted promotional offers. BOWO also allows travelers to be informed and entertained (news, Netflix, Spotify), to easily communicate with the right contacts (messaging, telephone) and to learn about the area visited (weather, personalized city guide) in their native language.

Finally, connected to the hotel PMS, the ergonomic BOWO back office dashboard makes it possible to follow traveler activity and to gather precious data on their preferences and interests. BOWO allows you to convey the right offer to the right customer, at the right time and at the right price.

Software languages:

Features

In-Room Tablet
- View all

Phone function (VoIP)

Hotel directory (information & services)

Alarm clock

Interactive map (city guide)

Web browsing

Housekeeping requests

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Sponsorship space

Apps & games

Push notifications

In-stay feedback (for internal use)

TV control (chromecast on TV)

Room service ordering

Weather

Usage analytics dashboard

Room control (lights, temperature, sound)

Branded application

Publication subscriptions (digital newspapers & magazines)

View bill & express check out

Multi-currency

Content management system (CMS)

Multilingual (guest facing)

TripAdvisor Review Collection Partner

Upsell extra products & services

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (14)