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Campaign Management with dailypoint™

Verified profile

Munich, Germany

Between 11 and 50

2005

Campaign Management with dailypoint™

Add-on
This product is sold with dailypoint™ 360° – Central Data Management

Reviews summary

Description

With dailypoint™ your marketing is not only streamlined, in many cases automated and highly individualized, your marketing finally is measurable.

Manage different channels and all guest communications centrally within one system. No more over-communication with the usage of communication rules. From newsletters to text messages, push messages, offers, booking confirmations or any automations like pre- and post-stay messages – with dailypoint™ you have everything under control.

The Campaign Management allows you to send the right people the right information at the right time using one of the best email-management systems on the market. And it is a closed loop, the more you communicate with your guests, the more you learn about them. And the distribution of your emails is being handled via certified servers (whitelisting).

Software languages:

Features

Instant Guest Messaging
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Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

CRM & E-Mailing
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Data deduplication

Multi-property view

Centralized data warehouse

Customer profiling

HTML WYSIWYG Editor

Guest profile enrichment

Segmented messaging (reservation type, demographics, etc...)

E-mail automation

Custom loyalty program module

Content management system (CMS)

e-reputation management module

Up-sell room upgrades

Up-sell extra services

Flexible user rights & restrictions by employee

KPI dashboard

Drag & drop template Editor

Guest feedback module (comment cards/reviews)

Multilingual (guest facing)

Segmented emailing (reservation type, demographics, etc...)

TripAdvisor Review Collection Partner

Google Review Partner

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support