eInsight CRM (Cendyn)
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Enterprise marketing automation and guest intelligence for multi-property/multi-brand implementations
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eInsight CRM provides marketing automation and guest intelligence for enterprise hotels, multi-property and multi-brand hotels.

eInsight CRM is a comprehensive Customer Relationship Management (CRM) platform that consolidates, engages and measures disparate data points on travelers throughout the travel journey. Rules-based automation and sophisticated personalization and upsell opportunities allow hoteliers to learn more about their guests, enhance loyalty and drive revenue across their business.

Key features:

• Audiences
• Insight Score: guest lifetime value score supercharged by data science
• Advanced email marketing
• Email builder
• Connected data sources
• Data maintenance, cleansing and appends
• Online guest subscription center
• Multiple loyalty solution options
• Journey builder
• Transactional emails
• Real-time reporting
• Upgrades
• Survey integration
• Group functionality
• Digital marketing

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
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Support Languages
Dutch, Spanish, Italian, German, English
Software Languages
German, English
Hotelhero Deal
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