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CODE2ORDER

Verified profile

Stuttgart, Germany

Between 11 and 50

2016

Digital Check-in and Check-out, Guest Service & E-Mail Marketing

Reviews summary

100 %
Likelyhood To Recommend
(based on 5 hoteliers)
Features
4.5
Ease of use
5.0
Value for money
4.25
Support
4.5
Implementation
4.5
See all reviews

Description

CODE2ORDER enables hotels to make the entire hotel stay a digital experience for their guests. With the digital companion for hotel guests, all your information, services and offers are available and bookable for every guest at any time and place. You accompany your guests along the entire Guest Journey - from the first booking, through the stay, including digital check-in and check-out, to the next direct booking. Our solution enables quick and easy access via any device, without additional apps and tablets. Currently, more than 1,900 brand, individual and chain hotels in over 28 countries rely on this advanced solution.

Your advantages

  • Offer active guest communication

  • Automate internal work processes

  • Expand your upselling potential 

  • Improve your hotel ratings
     

Mobile Check-in & Check-out

CODE2ORDER enables a completely automated check-in process for hotels. Hotel guests
fill in all data relevant for check-in and check-out via their own device or a kiosk (tablet) at
the reception desk. All data is automatically stored via an interface to the Property
Management System in use. The top functions are:

  • Check-in via the guests' own devices without app download (Alternatively via a tablet at the reception desk)
  • Legally compliant digital registration form (required by German law)
  • Legally compliant identification of guests via SCA (required by German law)
  • Request of credit card data
  • Automated room allocation

Click here for more information: www.code2order.com

Software languages:

Features

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Online Check-In & Check-in Kiosk
- View all

Fixed kiosk

Portable tablet

Online registration form (fast check-in)

Check-in upselling

Keyless Entry (check-in through mobile app)

Integrated passport scanner

View bill & self check-out

Pricing

1.99 €
per room/month
Contract length: Non-binding
Setup fee
What's included?

Our prices range from 0,99€ to 2,79€ per room/month. We offer different packages for different requirements.

  • Star:
    Increase direct bookings: through the integration of your booking enginge
    Offer Insider Tips & Tourism and present your city and region
  • Hero:
    Increase sales: through the integration of advertising partners
    Improve feedback: by asking for feedback during the stay
  • Legend:
    Save Costs: Cancel your Room Cleaning Option
    Increase direct bookings: with the option Advertise guests

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (12)

Reviews

143 rooms Hotel in Germany

Chain hotel
Marketing & Sales
Reviewed On
06/10/2020
Pros

very uncomplicated always good ideas and new news what's going on in our industry

Cons

unfortunately not yet feasible for some companies due to digital forms In some hotels it must still get into the heads of the bosses

Original review translated from german
Features
4.0
Ease of use
5.0
Value for money
3.5
Support
4.0
Implementation
4.0

95 rooms Hotel in Germany

Independent hotel
Owner
Reviewed On
01/09/2020
Pros

Great innovative App. Saves paper and offers many advantages for guests and hoteliers. The support is also excellent.

Cons

There are no disadvantages from my point of view . So far I had no reason to complain.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
CODE2ORDER replied
01-09-2020

Thank you so much for your Review! We are very happy that you are satisfied with all our services and solutions. If you have any questions or requests, feel free to contact us any time. Your CODE2ORDER Team