dailypoint™ 360° – Central Data Management
Between 11 and 50
Likelyhood To Recommend
(based on 6 hoteliers)
dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile. The integrated patent-pending data cleaning processes and special artificial intelligence (AI) are used in addition to the application and generate extensive guest knowledge.
The cloud-based SAAS solution is the ideal basis for centralized data management (CDM). dailypoint™ consists of 14 modules and is complemented by the dailypoint™ Marketplace with more than 100 solution partners.
This allows dailypoint™ not only be used for measurable marketing (CRM) and optimal direct sales, it also covers the entire customer journey and thus supports all departments of a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
The dailypoint™ Questionnaire System combines a complete Online Reputation Management (ORM) tool with a professional form builder. Everything is responsive and can be adapted to your corporate design. Data exchange with leading reputation platforms like TripAdvisor, HolidayCheck and Google Places ensures a global presence and customer acquisition.
Other products by this provider:
Customisable point system
3rd part supplier management
Branded loyalty program
Content management system (CMS)
Price management system
Multi-brand loyalty program
Point redemption catalog for guest
Centralized data warehouse
HTML WYSIWYG Editor
Guest profile enrichment
Segmented messaging (reservation type, demographics, etc...)
Custom loyalty program module
Content management system (CMS)
e-reputation management module
Up-sell room upgrades
Up-sell extra services
Flexible user rights & restrictions by employee
Drag & drop template Editor
Guest feedback module (comment cards/reviews)
Multilingual (guest facing)
Segmented emailing (reservation type, demographics, etc...)
TripAdvisor Review Collection Partner
Google Review Partner
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support
148 rooms Hotel in Germany
Absolutely user-friendly, super programmable in your own layout. The functionalities are so incredibly well tailored to the hotel industry!
The implementation was quite laborious and time-consuming, because some steps were done twice and still a lot of time was wasted.
175 rooms Hotel in Switzerland
- Ability to quickly create Target Group and segments with detailed information - Automatic promotion
If interruption of automatic promotion or data transmission, no automatic notification or info.
Thanks a lot for your positive feedback! We would like to get back to you on the Cons you mention in your review. In order to properly do so, we would need some more detailed information. Our support team will get back to you directly to find a solution. Best regards – your dailypoint team
22000 rooms Hotel in Germany
Simple structure of the interface, many useful functions for individual hotel and chain hotel to support the operative processes, comprehensible data process and data protection settings, interfaces for data cleansing in PMS (Opera, Protel), interfaces to rating portals and other providers, web services. Flexible loyalty module.
Creating and managing campaigns or linking to other marketing campaigns is a bit time-consuming and makes it difficult to automate customer communications.
Thanks a lot for your positive feedback! We would like to get back to you on the Cons you mention in our next regular weekly call. So we can discuss how to find a good solution. Best regards – your dailypoint team
63 rooms Hotel in Austria
Es werden unglaublich viele Möglichkeiten geboten, bei dieser Software gibt es nichts was es nicht gibt.
Da das E-Mailing System outgesourct ist, kann der Support nicht so schnell und sicher agieren wie bei Fragen zur MDB.