dailypoint™ 360° – Central Data Management
93
Central Data Management with dailypoint™
4.5
Based on 25 reviews
0 %
Recommended
Based on 0 recommendations
4.5
Based on 25 verified reviews
Features
4.6
Ease of use
4.4
Value for money
4.4
Support
4.6
Implementation
4.5

No Data

dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile. The integrated data cleaning processes and special artificial intelligence (AI) are used in addition to the application and generate extensive guest knowledge.

The cloud-based SAAS solution is the ideal basis for centralized data management (CDM). dailypoint™ consists of 16 modules and is complemented by the dailypoint™ Marketplace with more than 160 solution partners. 

This allows dailypoint™ not only be used for measurable marketing (CRM) and optimal direct sales, it also covers the entire customer journey and thus supports all departments of a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.

dailypoint™ is #realCRM solution for managing customer data in a central profile. 

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dailypoint™ modules at a glance:

  • Data Laundry
  • Profile Engine 
  • Booking Manager
  • Campaign Manager (CRM) 
  • Website Connect
  • Privacy Dashboard (GDPR handling)
  • Voucher System
  • Loyalty Program
  • Online Reputation Management (ORM)
  • Smart WiFi
  • Event Calendar
  • Guest Information System
  • Business Intelligence (reports)
  • Basic Sales
  • API
Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 2005
Headquarted in Munich, Germany
Between 11 and 50 employees
Company: Dailypoint
Support Languages
French, German, English, Spanish, Greek, Russian, Ukrainian, Turkish, Mandarin, Japanese, Vietnamese
Software Languages
French, German, English, Spanish, Italian, Dutch, Portuguese, Polish, Danish, Norwegian, Swedish, Finnish, Czech, Arabic, Greek, Croatian, Turkish
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Markets
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Verified markets

4.5
Based on 25 verified reviews
Features
4.6
Ease of use
4.4
Value for money
4.4
Support
4.6
Implementation
4.5
  • 48 rooms Hotel in Germany11/11/2020
    Independent - Front Office

    Pros Very clear and user-friendly interface. Guest communication is very centralized and clear. Guests are enthusiastic about the loyalty program. Great support.
    Cons So far no complaints. Also for problems nice and fast support.
    Features
    Ease of use
    Value for money
    Support
    Implementation
    dailypoint™ 360° – Central Data Management responded:12/11/2020
    Wow! Thank you for your super positive review! We love to hear you like our software and all included applications. And it is great to hear the loyalty program helps you to inprove guest satisfaction even more. Perfect! A big thank you from your dailypoint team
  • 48 rooms Hotel in Germany09/11/2020
    Independent - Front Office

    Pros With dailypoint it is possible to display many things automatically. The corporate identity can be perfectly reproduced. You get help from the support team without any problems and immediately. They are always at your side with advice and action. Furthermore, the software is perfect to categorize guests and to write to them. Newsletters can be displayed in a nice and uncomplicated way. My target group for the corresponding newsletter can be created easily.
    Cons So far we are completely satisfied with the system and have nothing to complain about.
    Features
    Ease of use
    Value for money
    Support
    Implementation
    dailypoint™ 360° – Central Data Management responded:12/11/2020
    Wow! Thank you for your super positive feedback! We love to hear you like our software and all included applications as well as our support team! We will forward this feedback right away. A big thank you from your dailypoint team
  • 148 rooms Hotel in Germany24/10/2020
    Chain - Operations Manager

    Pros Faster work process, time saving when preparing offers, access from all workstations
    Cons Changing formatting is cumbersome, e.g. creating new lines, spacing is not evenly adjustable, lines slip, whole text parts are quickly deleted
    Features
    Ease of use
    Value for money
    Support
    Implementation
    dailypoint™ 360° – Central Data Management responded:09/11/2020
    Thanks a lot for your positive review! I just forwarded your feedback on the formatting to our support team. As this is an anonymous review, you can certainly always go back to your Account Manager and get in touch directly. Best regards - your dailypoint team
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