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dailypoint™ 360° – Central Data Management

Verified profile

Munich, Germany

Between 11 and 50

2005

Central Data Management with dailypoint™

Reviews summary

100 %
Likelyhood To Recommend
(based on 29 hoteliers)
Features
4.63
Ease of use
4.38
Value for money
4.38
Support
4.65
Implementation
4.54
See all reviews

Demo

Description

dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile. The integrated data cleaning processes and special artificial intelligence (AI) are used in addition to the application and generate extensive guest knowledge.

The cloud-based SAAS solution is the ideal basis for centralized data management (CDM). dailypoint™ consists of 15 modules and is complemented by the dailypoint™ Marketplace with more than 130 solution partners. 

This allows dailypoint™ not only be used for measurable marketing (CRM) and optimal direct sales, it also covers the entire customer journey and thus supports all departments of a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.

dailypoint™ is #realCRM solution for managing customer data in a central profile. 

***

dailypoint™ modules at a glance:

  • Data Laundry
  • Profile Engine 
  • Booking Manager
  • Campaign Manager (CRM) 
  • Website Connect
  • Privacy Dashboard (GDPR handling)
  • Voucher System
  • Loyalty Program
  • Online Reputation Management (ORM)
  • Smart WiFi
  • Event Calendar
  • Guest Information System
  • Business Intelligence (reports)
  • Basic Sales
  • API

Software languages:

Features

Loyalty Program
- View all

Customisable point system

Advanced rules

3rd part supplier management

Points Bank

Multi-currency

Branded loyalty program

KPI dashboard

Content management system (CMS)

Price management system

Multi-brand loyalty program

Point redemption catalog for guest

CRM & E-Mailing
- View all

Data deduplication

Multi-property view

Centralized data warehouse

Customer profiling

HTML WYSIWYG Editor

Guest profile enrichment

Segmented messaging (reservation type, demographics, etc...)

E-mail automation

Custom loyalty program module

Content management system (CMS)

e-reputation management module

Up-sell room upgrades

Up-sell extra services

Flexible user rights & restrictions by employee

KPI dashboard

Drag & drop template Editor

Guest feedback module (comment cards/reviews)

Multilingual (guest facing)

Segmented emailing (reservation type, demographics, etc...)

TripAdvisor Review Collection Partner

Google Review Partner

Pricing

2500.0
one time fee
250.0 € minimum price
Contract length: 2+ years
What's included?

- Two-way Interface to PMS

- Data Cleansing

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (48)

Reviews

63 rooms Hotel in Austria

Marketing & Sales
Reviewed On
24/04/2020
Pros

Es werden unglaublich viele Möglichkeiten geboten, bei dieser Software gibt es nichts was es nicht gibt.

Cons

Da das E-Mailing System outgesourct ist, kann der Support nicht so schnell und sicher agieren wie bei Fragen zur MDB.

Features
5.0
Ease of use
4.0
Value for money
5.0
Support
4.0
Implementation
4.5
Dailypoint replied
09-11-2020

Vielen herzlichen Dank für Ihre Rückmeldung und das positive Feedback. Wir arbeiten aktuell an einer alternativen Lösung bezüglich des E-Mailing-Systems und können Ihnen in Kürze ein alternatives Angebot machen. Wenn Sie hierzu weitere Informationen benötigen, wenden Sie sich bitte direkt Ihren Account Manager. Vielen Dank - ihr dailypoint Team