Hospitality CRM, crafted by hospitality people
North Richland Hills
Digital Alchemy is hospitality CRM software that facilitates guest communication through digital surveys and email marketing tools. The platform provides companies with reservation and cancellation confirmation tools, individualized and targeted email campaign functionality and pre-stay marketing focuses.
The software allows users to track and view reservations as the result of each campaign in order to measure campaign success, provides the opportunity for campaign boosts through social media integration and assists companies in gathering customer data through surveys and digital comment cards. Additionally, the platform encourages guests to share reviews on third-party review sites such as Trip Advisor through the built-in application DA Trip Advocate.