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Digital Guest Directory & Hotel-App (ipeak Infosystems)

Verified profile

Steinhausen, Zug

Between 11 and 50

2005

Streamline Your Communication Efforts

Description

ipeak Infosystems is a leading Swiss provider of digital communication ecosystems for tourism, hospitality and beyond. Keep your guests informed around the clock – state of the art info- and touchscreens bring every communal space to life, while our iOS and Android compatible mobile app solutions (web or native) are perfectly tailored for on-the-go.

Going digital has many benefits:

  • Present your hotel information in an engaging and overseeable manner.
  • Enhance the guest experience by providing valuable complementary information about your region – choose from fully automated weather forecasts, public transport timetables, local attractions and more.
  • Offer next-level customer service by remaining at your guests’ service 24/7, before, during and after their stay.
  • Master the art of upselling by increasing the visibility of your bookable offers and services.
  • Save resources and relieve reception staff as guests can independently access information anytime, anywhere. In addition, our intuitive content management system requires no prior IT knowledge and streamlines work steps as information updates are inputted and reflected across all devices within seconds.
  • Meet hygiene expectations with our proprietary Touch2Go technology that allows guests to access all services via their own mobile device.

We look forward to hearing from you!

Software languages:

Other products by this provider:

Info-TV (ipeak Infosystems)
| Interactive TV

Features

Digital Signage
- View all

Informational screens

Interactive screens

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support