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e-guma voucher and ticketing system

Verified profile

ZĂĽrich, Switzerland

Between 11 and 50

2005

Software for selling and managing your vouchers and tickets with your own online shop

Reviews summary

100 %
Likelyhood To Recommend
(based on 21 hoteliers)
Features
4.58
Ease of use
4.75
Value for money
4.38
Support
4.78
Implementation
4.8
See all reviews

Description

The voucher and ticket management system e-guma offers a clear and fully responsive online shop, which opens an additional sales channel for you. The voucher shop is multilingual, adapted to the design of your website and can be linked to your website or can directly be integrated via iFrame. The guest can buy the desired voucher and print it directly at home. e-guma offers a very simple and intuitive backend for on-site sales. Further options for activating pre-printed vouchers allow voucher sales from anywhere in the world. 

e-guma's management dashboard is user-friendly and efficient. The status and routes of each voucher are easy to follow and quick to view. A variety of functions, logs, audit-proof billing documents, reports and statistics help your company to keep your voucher business under control. The vouchers can be redeemed anywhere in the company on a variety of devices. Whether via the computer at the reception desk, directly at the cash desk in the restaurant or via mobile devices such as smartphones and tablets.

e-guma's ticketing system allows the automated pre-sales of events, courses, workshops and admissions. With e-guma, unpaid no-shows belong to the past. The ticket shop is equipped with numerous functions that enable the user to communicate any special requests and/or preferred food and much more at the moment of sale. 

e-guma is not only a voucher and ticket system, but also an excellent, cost-effective and uncomplicated marketing tool. You can increase your voucher and ticket sales with the help of e-guma's integrated functions such as promotional codes and special offers. e-guma optionally creates attractive advertising material for customers in the form of a business card, a bulletin board or a flyer in order to promote the vouchers and tickets even better directly in your company. To promote online sales, e-guma includes various social media tools such as the e-guma Facebook app. Last but not least, the mobile app voucher2mobile enjoys great popularity, with which your vouchers can be downloaded directly to your smartphone.

 

Software languages:

Features

Voucher Management
- View all

Multi-currency

Invoicing & handling with the accounting department

Tax consideration on single-purpose vouchers

Validation of vouchers in the system and via API

Branded e-commerce shop

Sell hotel products

Sell 3rd party goods

Sell furniture

Pickup at reception

Content management system (CMS)

Integrated payments

Voucher management

KPI dashboard

Integrate to 3rd party mobile app

Integrate to website

Multilingual (guest facing)

Integrate in in-room tablet

Ticketing System
- View all

Online ticket sales

On-premise ticket sales

Seat specific sales

Access control

Tickets with voucher payment

Attendees list

Waiting list function

Group blocks

Self-service events creation

Administration & accounting in the system

Pricing

1.75 %
commission on generated revenue
0.0 € minimum price
Contract length: 1 year
What's included?

The cost of using the software consists of two parts. On the one hand, there is the individual project implementation, which depends on the total scope of the solution to be implemented.
Once the system is live, there are no basic fees, monthly or annual fees, support or update costs or other fixed costs.

When using E-GUMA, there are no costs that are not directly associated with additional sales. The commission covers all of our services and further developments on the system.

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (17)

Reviews

28 rooms Hotel in Switzerland

Marketing & Sales
Reviewed On
04/09/2020
Pros

It is very user-friendly and can be operated intuitively. The customer service is also very fast in answering inquiries.

Cons

I can't think of any disadvantage that I would have to mention here. Thank you very much for the great cooperation.

Original review translated from german
Features
4.5
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

4 rooms Hotel in Switzerland

Independent hotel
General Manager
Reviewed On
24/08/2020
Pros

The good overview and easy tracking. Easy handling for employees and guests.

Cons

With the ticket system the same view/structure of the sold tickets would be easier for the handling in daily business.

Original review translated from german
Features
4.0
Ease of use
4.0
Value for money
3.5
Support
3.5
Implementation
5.0

64 rooms Hotel in Switzerland

Chain hotel
Finanzen & Verwaltung
Reviewed On
17/08/2020
Pros

- Print at home Prozess in hohem Masse automatisiert. - Zentralisierte, standardisierte Verwaltung verschiedener Gutscheine ermöglicht eine effiziente und kostensparende Bearbeitung. - Mit integrierter Kassenschnittstelle geschlossener Prozess ohne Medienbrüche.

Cons

- Voucher2mobile APP etwas veraltet und eingeschränkt in den Funktionen. - Ladefunktion für Kunden nur an den Kassen möglich, nicht im Web oder über die APP.

Features
4.0
Ease of use
4.0
Value for money
4.0
Support
5.0
Implementation
5.0

15 rooms Hotel in Germany

Independent hotel
Owner
Reviewed On
15/08/2020
Pros

There are many possibilities of data evaluation! All sales figures can be viewed very transparently: Who bought which voucher when, with which payment method

Cons

Nothing to add at this stage.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
4.5
Support
5.0
Implementation
5.0
e-guma Gutschein- & Ticketsystem replied
20-08-2020

Thank you very much for your excellent review! We look forward to continue surprising you with new and innovative features and to working with you for many years :-) Your E-GUMAIhr E-GUMA Team

40 rooms Hotel in Switzerland

Independent hotel
General Manager
Reviewed On
13/08/2020
Pros

Fast and efficient implementation. Subsequent good and uncomplicated support.

Cons

No direct disadvantages come to my mind, because the system / programme runs very independently and autonomously. Perhaps an interface to Protel?

Original review translated from german
Features
4.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0
e-guma Gutschein- & Ticketsystem replied
03-09-2020

Thank you very much for your great rating! Our aim is to simplify the sale of your vouchers considerably and to reduce all administrative steps to an absolute minimum. Thank you also for your suggestion regarding a connection with Protel. We will gladly evaluate this possibility. Best regards, your E-GUMA team