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E-GUMA voucher system

Verified profile

ZĂĽrich, Switzerland

Between 11 and 50

2005

Software for selling and managing your vouchers and tickets with your own online shop

Reviews summary

100 %
Likelyhood To Recommend
(based on 11 hoteliers)
Features
4.56
Ease of use
4.67
Value for money
4.56
Support
4.89
Implementation
4.72
See all reviews

Description

The voucher management system E-GUMA offers a clear and fully responsive online shop, which opens an additional sales channel for you. The voucher shop is multilingual, adapted to the design of your website and can be linked to your website or can directly be integrated via iFrame. The guest can buy the desired voucher and print it directly at home. E-GUMA offers a very simple and intuitive backend for on-site sales. Further options for activating pre-printed vouchers allow voucher sales from anywhere in the world. 

E-GUMA's management dashboard is user-friendly and efficient. The status and routes of each voucher are easy to follow and quick to view. A variety of functions, logs, audit-proof billing documents, reports and statistics help your company to keep your voucher business under control. The vouchers can be redeemed anywhere in the company on a variety of devices. Whether via the computer at the reception desk, directly at the cash desk in the restaurant or via mobile devices such as smartphones and tablets.

E-GUMA's ticket system allows the automated pre-sales of events, courses, workshops and admissions. With E-GUMA, unpaid no-shows belong to the past. The ticket shop is equipped with numerous functions that enable the user to communicate any special requests and/or preferred food and much more at the moment of sale. 

E-GUMA is not only a voucher and ticket system, but also an excellent, cost-effective and uncomplicated marketing tool. You can increase your voucher and ticket sales with the help of E-GUMA's integrated functions such as promotional codes and special offers. E-GUMA optionally creates attractive advertising material for customers in the form of a business card, a bulletin board or a flyer in order to promote the vouchers and tickets even better directly in your company. To promote online sales, E-GUMA includes various social media tools such as the E-GUMA Facebook app. Last but not least, the mobile app voucher2mobile enjoys great popularity, with which your vouchers can be downloaded directly to your smartphone.

Translated with www.DeepL.com/Translator

 

Software languages:

Features

Hotelshop & Voucher Management
- View all

Multi-currency

Invoicing & handling with the accounting department

Tax consideration on single-purpose vouchers

Validation of vouchers in the system and via API

Branded e-commerce shop

Sell hotel products

Sell 3rd party goods

Sell furniture

Pickup at reception

Content management system (CMS)

Integrated payments

Voucher management

KPI dashboard

Integrate to 3rd party mobile app

Integrate to website

Multilingual (guest facing)

Integrate in in-room tablet

Ticketing System
- View all

Online ticket sales

On-premise ticket sales

Seat specific sales

Access control

Tickets with voucher payment

Attendees list

Waiting list function

Group blocks

Self-service events creation

Administration & accounting in the system

Pricing

1.75 %
commission on generated revenue
0.0 € minimum price
Contract length: 1 year
What's included?

The cost of using the software consists of two parts. On the one hand, there is the individual project implementation, which depends on the total scope of the solution to be implemented.
Once the system is live, there are no basic fees, monthly or annual fees, support or update costs or other fixed costs.

When using E-GUMA, there are no costs that are not directly associated with additional sales. The commission covers all of our services and further developments on the system.

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (16)

Reviews (5)

68 rooms Hotel in Switzerland

General Manager
Reviewed On
06/08/2020
Pros

Eine dynamische Firma, die auch sehr an der Weiterentwicklung interessiert ist. Sie verstehen unser Business.

Cons

Nachteile kann ich an dieser Stelle keine nennen. Wir sind zufieden mit dem Produkt.

Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
4.0

218 rooms Hotel in Germany

Chain hotel
Marketing & Sales
Reviewed On
06/08/2020
Pros

Gutes Layout, schnelle und einfache Integrierung mit den bestehenden Systemen. Das Team nimmt gerne auch individuelle WĂĽnsche fĂĽr die Weiterentwicklung mit auf. Ticketingsystem funktioniert sehr gut.

Cons

Einziger Nachteil ist die Auswahl an Sprachen. Der Wechsel zwischen Sprachen ist nicht immer intuitiv und es ist bisher nicht überall möglich, die Sprache zu wechseln.

Features
4.0
Ease of use
4.0
Value for money
4.0
Support
5.0
Implementation
5.0

83 rooms Hotel in

Independent hotel
General Manager
Reviewed On
05/08/2020
Pros

Es löst viele administrative Schritte und gleichzeitig kurbelt es den Verkauf an.

Cons

nichts, auf fast alle Wünsch wurde eingegangen und wo es möglich war, wurden die Anpassungen gemacht.

Features
5.0
Ease of use
5.0
Value for money
4.5
Support
5.0
Implementation
5.0

13 rooms B&B / Inn in Switzerland

F&B Manager
Reviewed On
05/08/2020
Pros

- Sehr einfache Handhabung im täglichen Umgang. - Kompetenter und schneller Kundenservice - Keine Ausfälle

Cons

- WĂĽnschenswert ist eine Schnittstelle ins Protel - WĂĽnschenswert ist eine Schnittstelle zum Kassensystem RILA

Features
5.0
Ease of use
5.0
Value for money
4.5
Support
5.0
Implementation
4.5

rooms in Switzerland

Marketing & Sales
Reviewed On
05/08/2020
Pros

Der Verkauf der Gutscheine wurde durch E-Guma stark vereinfacht. Der Verkauf von Gutscheinen ist durch die Implementierung auf der Web-Seite erfreulich gesteigert

Cons

Auch bei keiner Bewegung werden die Abrechnungen täglich gesandt. Keine weiteren Punkte

Features
4.0
Ease of use
4.0
Value for money
4.0
Support
5.0
Implementation
5.0