e-guma voucher and ticketing system
Between 11 and 50
Likelyhood To Recommend
(based on 21 hoteliers)
The voucher and ticket management system e-guma offers a clear and fully responsive online shop, which opens an additional sales channel for you. The voucher shop is multilingual, adapted to the design of your website and can be linked to your website or can directly be integrated via iFrame. The guest can buy the desired voucher and print it directly at home. e-guma offers a very simple and intuitive backend for on-site sales. Further options for activating pre-printed vouchers allow voucher sales from anywhere in the world.
e-guma's management dashboard is user-friendly and efficient. The status and routes of each voucher are easy to follow and quick to view. A variety of functions, logs, audit-proof billing documents, reports and statistics help your company to keep your voucher business under control. The vouchers can be redeemed anywhere in the company on a variety of devices. Whether via the computer at the reception desk, directly at the cash desk in the restaurant or via mobile devices such as smartphones and tablets.
e-guma's ticketing system allows the automated pre-sales of events, courses, workshops and admissions. With e-guma, unpaid no-shows belong to the past. The ticket shop is equipped with numerous functions that enable the user to communicate any special requests and/or preferred food and much more at the moment of sale.
e-guma is not only a voucher and ticket system, but also an excellent, cost-effective and uncomplicated marketing tool. You can increase your voucher and ticket sales with the help of e-guma's integrated functions such as promotional codes and special offers. e-guma optionally creates attractive advertising material for customers in the form of a business card, a bulletin board or a flyer in order to promote the vouchers and tickets even better directly in your company. To promote online sales, e-guma includes various social media tools such as the e-guma Facebook app. Last but not least, the mobile app voucher2mobile enjoys great popularity, with which your vouchers can be downloaded directly to your smartphone.
Invoicing & handling with the accounting department
Tax consideration on single-purpose vouchers
Validation of vouchers in the system and via API
Branded e-commerce shop
Sell hotel products
Sell 3rd party goods
Pickup at reception
Content management system (CMS)
Integrate to 3rd party mobile app
Integrate to website
Multilingual (guest facing)
Integrate in in-room tablet
Online ticket sales
On-premise ticket sales
Seat specific sales
Tickets with voucher payment
Waiting list function
Self-service events creation
Administration & accounting in the system
The cost of using the software consists of two parts. On the one hand, there is the individual project implementation, which depends on the total scope of the solution to be implemented.
Once the system is live, there are no basic fees, monthly or annual fees, support or update costs or other fixed costs.
When using E-GUMA, there are no costs that are not directly associated with additional sales. The commission covers all of our services and further developments on the system.
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support
28 rooms Hotel in Switzerland
It is very user-friendly and can be operated intuitively. The customer service is also very fast in answering inquiries.
I can't think of any disadvantage that I would have to mention here. Thank you very much for the great cooperation.
4 rooms Hotel in Switzerland
The good overview and easy tracking. Easy handling for employees and guests.
With the ticket system the same view/structure of the sold tickets would be easier for the handling in daily business.
64 rooms Hotel in Switzerland
- Print at home Prozess in hohem Masse automatisiert. - Zentralisierte, standardisierte Verwaltung verschiedener Gutscheine ermöglicht eine effiziente und kostensparende Bearbeitung. - Mit integrierter Kassenschnittstelle geschlossener Prozess ohne Medienbrüche.
- Voucher2mobile APP etwas veraltet und eingeschränkt in den Funktionen. - Ladefunktion für Kunden nur an den Kassen möglich, nicht im Web oder über die APP.
15 rooms Hotel in Germany
There are many possibilities of data evaluation! All sales figures can be viewed very transparently: Who bought which voucher when, with which payment method
Nothing to add at this stage.
e-guma Gutschein- & Ticketsystem replied
Thank you very much for your excellent review! We look forward to continue surprising you with new and innovative features and to working with you for many years :-) Your E-GUMAIhr E-GUMA Team
40 rooms Hotel in Switzerland
Fast and efficient implementation. Subsequent good and uncomplicated support.
No direct disadvantages come to my mind, because the system / programme runs very independently and autonomously. Perhaps an interface to Protel?
e-guma Gutschein- & Ticketsystem replied
Thank you very much for your great rating! Our aim is to simplify the sale of your vouchers considerably and to reduce all administrative steps to an absolute minimum. Thank you also for your suggestion regarding a connection with Protel. We will gladly evaluate this possibility. Best regards, your E-GUMA team