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Easyway

Verified profile

Tel Aviv

Between 1 and 10

2016

Contactless communication with your guests

Reviews summary

100 %
Likelyhood To Recommend
(based on 1 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0
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Demo

Description

Instantly connect with your guests over WhatsApp, WeChat, Facebook Messenger and more in their choice of +100 languages.

Use the power of messaging to create a contactless personalized guest experience, increase your revenue, and boost staff efficiency.

Software languages:

Features

Instant Guest Messaging
- View all

Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

Online Check-In & Check-in Kiosk
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Fixed kiosk

Portable tablet

Online registration form (fast check-in)

Check-in upselling

Keyless Entry (check-in through mobile app)

Integrated passport scanner

View bill & self check-out

Pricing

2.0
per room/month
90.0 € minimum price
Contract length: Non-binding
Free trial, Setup fee

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (25)

Reviews

37 rooms Hotel in Armenia

Independent hotel
General Manager
Reviewed On
07/05/2020
Pros

1. Ease of use 2. Customer Service 3. Translation Feature 4. Connection to Hotel PMS 5. Reminder System

Cons

Whatever we didn't like is already fixed! The only thing that could be improved is the "settings" feature added for the Hotelier for e.g. making changes in letter templates.

Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0