Contactless communication with your guests

Easyway
Tel Aviv
Between 1 and 10
2016
Reviews summary
Likelyhood To Recommend
(based on 1 hoteliers)
Demo
Description
Instantly connect with your guests over WhatsApp, WeChat, Facebook Messenger and more in their choice of +100 languages.
Use the power of messaging to create a contactless personalized guest experience, increase your revenue, and boost staff efficiency.
Software languages:
Features
Task manager (assign by individual, department or custom group)
Customer profiling
Bot builder (template answers)
Guest profile enrichment
KPI dashboard
Facebook Messenger Integration
Whatsapp Integration
iMessage integration
WeChat integration
Viber integration
SMS integration
Upsell services and offers
Flexible user rights & restrictions by employee
Mobile access
Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)
Multilingual (guest facing)
Segmented messaging (reservation type, demographics)
Centralised inbox
Skype integration
Dedicated hotel phone number
Google Places integration for recommendations
Messaging automation
"New message" notifications
Fixed kiosk
Portable tablet
Online registration form (fast check-in)
Check-in upselling
Keyless Entry (check-in through mobile app)
Integrated passport scanner
View bill & self check-out
Pricing
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (34)
Integrations (25)
Reviews
37 rooms Hotel in Armenia
1. Ease of use 2. Customer Service 3. Translation Feature 4. Connection to Hotel PMS 5. Reminder System
Whatever we didn't like is already fixed! The only thing that could be improved is the "settings" feature added for the Hotelier for e.g. making changes in letter templates.