Contactless communication with your guests
Easyway
Verified profile
Tel Aviv
Between 1 and 10
2016
Reviews summary
Likelyhood To Recommend
(based on 1 hoteliers)
Demo
Description
Instantly connect with your guests over WhatsApp, WeChat, Facebook Messenger and more in their choice of +100 languages.
Use the power of messaging to create a contactless personalized guest experience, increase your revenue, and boost staff efficiency.
Software languages:
Features
Instant Guest Messaging
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View all
Task manager (assign by individual, department or custom group)
Customer profiling
Bot builder (template answers)
Guest profile enrichment
KPI dashboard
Facebook Messenger Integration
Whatsapp Integration
iMessage integration
WeChat integration
Viber integration
SMS integration
Upsell services and offers
Flexible user rights & restrictions by employee
Mobile access
Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)
Multilingual (guest facing)
Segmented messaging (reservation type, demographics)
Centralised inbox
Skype integration
Dedicated hotel phone number
Google Places integration for recommendations
Messaging automation
"New message" notifications
Online Check-In & Check-in Kiosk
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View all
Fixed kiosk
Portable tablet
Online registration form (fast check-in)
Check-in upselling
Keyless Entry (check-in through mobile app)
Integrated passport scanner
View bill & self check-out
Pricing
2.0
€
per room/month
90.0
€
minimum price
Contract length:
Non-binding
Free trial, Setup fee
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (34)
Life Suites Loft - CN Tower / MTCC / Scotibank ...
Assembly Hotel London
Hotel i31
Stories Hotel Budapest
InterContinental David Tel Aviv
Crowne Plaza Tel Aviv City Center
Mercure Hotel Berlin City
QO Amsterdam
Mode Hotel
Integrations (25)
Reviews
37 rooms Hotel in Armenia
Reviewed On
07/05/2020
Pros
1. Ease of use 2. Customer Service 3. Translation Feature 4. Connection to Hotel PMS 5. Reminder System
Cons
Whatever we didn't like is already fixed! The only thing that could be improved is the "settings" feature added for the Hotelier for e.g. making changes in letter templates.
76
/ 100
