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eConcierge (Cendyn)

Verified profile

Boca Raton


Upgrade the guest experience

Reviews summary


Empower your guests to customize their pre-stay itinerary and in-stay experience with Cendyn’s eConcierge. As a mobile app, mobile site or desktop portal, the eConcierge interactive planner lets guests book a spa or golf date, order room service, request supplies and more — and gives you an upsell platform. Drive incremental revenue and satisfaction with real-time communications between guests and staff.

  • Maximize incremental revenue with add-on services and bookings
  • Give guests direct access to customize their pre- and in-stay itinerary
  • Improve operational responsiveness
  • Send triggered messaging based on guest profiles and preferences

Software languages:


Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support