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Edgar Smart Concierge

Verified profile

Cagliari, Italy

Between 1 and 10

2017

Simplify guest and property management, make the sale of ancillary services finally profitable, improve online reputation with your new Concierge App.

Reviews summary

Demo

Description

With Edgar you will have tthe tool you needed to truly satisfy your guests and increase your earnings. Just in one app ready in 5 minutes, completely customizable and integrated with your other software. Use the app to offer customers all they desire in the best way and at the right time of their stay: services, experiences, restaurants, transfer.

Everything will be always well shown on their smartphone and more profitable for you. Your guests will be able to plan in advance their holiday because they can discover all local attractions and the accommodation services selected by you for them on the app mobile map. Do you want to suggest the best sandwich shop? Perfect, put it on Edgar! You will increase your earnings because you will offer guests services, local experiences and assistance in a remunerative way. Those which today are only your advice will become opportunities to be monetized!

Through the integrated chat system, your customers will no longer complain that they could not contact you. And in turn, you can use push notifications to successfully suggest services and experiences without being intrusive.

Your guests’ stay will be perfect, even before arrival. They will be able to check-in at any time. And you no more have to waste time entering their personal data by hand.

Moreover, Edgar catalogs guests' data for you, in complete safety and in compliance with privacy regulations to help you anticipate their wishes and involve them with tailored experiences.

Software languages:

Features

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Pricing

5.0
per property/month
5.0 € minimum price
Contract length: Non-binding
Free trial
What's included?

Edgar improves your business because you will:

  • offer your guests the way to check-in quickly, comfortably at home, attaching document and personal data; these will be automatically loaded in your app, immediately ready for sending to the police’s portal
  • sell more external services, provide your guests with a more exciting and happier holiday in just 3 clicks on your App
  • talk with your guests at the right time and in the best way
  • have 5 stars on Facebook, TripAdvisor, Airbnb, Google

Main features:

  • e-commerce showcase for external services selected by you
  • fast check in and statements
  • integrations and calendars
  • map of your advice

Find out more here.

4.0
per property/month
16.0 € minimum price
Contract length: Non-binding
Free trial
What's included?

Edgar improves your business because you can:

  • use the app to better assist your guests providing them more services and useful info about the destination in a familiar digital format, with less paper and without printing
  • find new local providers, create networks, provide your business with the tools and give it the push to expand throughout the territory
  • manage your property and suppliers with a single integrated tool
  • start to exploit the e-commerce services in your app to sell more

Main features:

  • e-commerce showcase for external services that guests can book and pay via app
  • fast check-in and statements
  • crm & integrations
  • customized map

Find out more here.

3.0
per property/month
33.0 € minimum price
Contract length: Non-binding
Free trial
What's included?

Edgar improves your business because you will:

  • take care of your guests from the booking to the check-out with information, services and one-to-one communication
  • customize the app for each accommodation and have a new app for each property at the same cost
  • have the same technological tool used by the most important hotel chains in the world
  • start immediately to sell all your services on a modern e-commerce site

Main features:

  • unified extranet to manage your guests’ requests and purchases
  • all the properties connected on a single platform
  • e-commerce showcase for external services
  • automatic online payments
  • partners management
  • digital map

Find out more here.

2.0
per property/month
122.0 € minimum price
Contract length: Non-binding
Free trial
What's included?

Edgar improves your business because you will:

  • provide your guests with all the information they need to purchase services using only their smartphone, skipping the reception
  • have for each of your properties a customized app with pics, detailed descriptions and services available, at the cost of 1
  • start selling your services even before your guests’ arrival and continue when they go back home
  • assists your guests during their entire stay, from booking to check-out

Main features:

  • 1,500 travel experiences and external services throughout Italy
  • a database with 80,000 geolocalized Pointa of Interest
  • push notifications directly on guests’ smartphone
  • a single Extranet for a unified management
  • private channel chat for each guest 

Find out more here

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (11)