Experience Hotel
70
Understand. optimise. Retain guests.
4.8
Based on 5 reviews
0 %
Recommended
Based on 0 recommendations
4.8
Based on 5 verified reviews
Features
4.9
Ease of use
5.0
Value for money
4.6
Support
4.6
Implementation
5.0

No Data

Experience Hotel is a Guest Relationship Management tool that is built to generate additional revenue for hotels. Understand guest needs, optimize service and deliver great experiences. 

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 2013
Headquarted in Paris
Between 11 and 50 employees
Company: Experience Hotel
Support Languages
French, English
Software Languages
French, English
Hotelhero Deal
Discount
No pricings for this product

References
0
Markets
0
Verified markets

4.8
Based on 5 verified reviews
Features
4.9
Ease of use
5.0
Value for money
4.6
Support
4.6
Implementation
5.0
  • 43 rooms Hotel in France11/12/2020
    Independent - Operations Manager

    Pros An efficient system with great ease of use. Support is very useful.
    Cons Possibly a graphical improvement of the interface to make it more pleasant to use.
    Features
    Ease of use
    Value for money
    Support
    Implementation
  • 10 rooms Hotel in France27/10/2020
    General Manager

    Pros Very nice, easy to use, and graphically perfect. A real change in prestay communication, which becomes customizable to the hotel and the client.
    Cons Perhaps a customer response service by phone, to speed up the implementation of the tool instead of waiting for an email response.
    Features
    Ease of use
    Value for money
    Support
    Implementation
  • 31 rooms Hotel in France21/10/2020
    Marketing & Sales

    Pros It is an easy to use product with many features. A real plus in the relationship with our customers, loyalty building, sending newsletters, etc.
    Cons no negative points because the team is attentive to our needs so if we have suggestions, they never fall on deaf ears!
    Features
    Ease of use
    Value for money
    Support
    Implementation
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