Delivering Superior Guest Service
Fidelio Suite8 (Oracle)
Likelyhood To Recommend
(based on 17 hoteliers)
Oracle Hospitality's Fidelio Suite 8 property management system combines all hotel processes into a single software solution. From reservations to housekeeping, from restaurant to sales and marketing, this software suite supports all areas of your hotel while focusing on your most valuable asset: your guest.
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support
90 rooms B&B / Inn in Poland
Fidelio is a comprehensive solution for anyone looking for a better management of the reservations and data gathering. If you configure all the reports correctly at the beginning you will make your job easier and more effective.
Sometimes the support actions are expensive for any little change in the system that you would like to make ad hoc.
78 rooms Hotel in Austria
user-friendly, simple and logically structured, reporting is flawless
sometimes very slow and vulnerable; you often fall out of the system; no cloudbased SW solution in sight - too bad
35 rooms Hotel in Austria
Compared to other PMS, Fidelio doesn't really have many advantages, it is extensible.
Has no interface to many systems, mailing queries too inaccurate, etc