Helping your staff run your hotel better.

Flexkeeping
London, UK
Between 11 and 50
2013
Demo
Description
Helping your staff run your hotel better.
Flexkeeping is a staff communications and hotel operations management platform where your team can exchange information, resolve issues, and ensure things get done. Flexkeeping helps you connect your departments and organize workflow, keeps you informed about everything that’s happening in your hotel, and provides you with meaningful analytics to maximize your hotel’s performance.
Hoteliers and hospitality workers love Flexkeeping because:
- it was developed by hotel professionals for hotel professionals,
- its usage is simple and fast,
- it enables real-time updates and faster communication between all departments,
- it enables significant time and cost savings and increased guest and staff satisfaction,
- it provides them with groundbreaking analytics for optimization of all processes.
Flexkeeping in numbers:
- 350% increase in recorded maintenance issues,
- 70% fewer internal phone calls,
- 15% lower inventory loss,
- 3.6x more data,
- 1h per room monthly time savings.
Software languages:
Features
Task assignment
Live PMS room status in app
Automatic prioritization of rooms to clean
Manager app
Guest request management
Lost & found module
Chat function
Android/iOS app
Manager app
Task assignement (individual, by department, custom group)
Guest request management
Inspection checklisks
Knowledge bank (logbook)
Multi-property dashboard
Announcement & news
Calendars (create a calendar for individual projects & whole departments)
Ideas (gather ideas from the team)
Reoccuring tasks for prevention & deep cleans
Android/iOS app
Pricing
Flexkeeping clients can choose between three different packages and the price per room/month starts at 2 € for the basic package.
*Setup fee and employee education (online training) is not included in the package prices and extra charges may apply.
Basic package includes the following modules:
- Task & Hotel Services Management
- Maintenance
- Lost & Found
- "Let’s Talk” Translator
- Standard in-app Analytics
- Housekeeping - Room Cleanliness Updating
To cover all hotel's operational needs and to provide a completely customised app, a client can add extra modules to Basic package at additional fee:
- Housekeeping - Rooms Assignment
- Minibar
- Laundry & Linen Change Management
- Room Amenities
- Housekeeping - Room Cleanliness Checklist
- Multi-property
- FlexAudits - Quality, MOD, Safety, SOP & HK Checklists
- Room Service Management
- Guest Feedbacks / Glitch Management
- Escalations
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support