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Front Office Cloud (SiTec)

Verified profile

Vienna

Between 11 and 50

1987

Next Level of hotel operations and marketing

Reviews summary

100 %
Likelyhood To Recommend
(based on 8 hoteliers)
Features
5.0
Ease of use
4.93
Value for money
4.93
Support
5.0
Implementation
4.79
See all reviews

Demo

Description

The award winning new cloud based system brings every hotel to the next level. Beside a classical PMS with built in AI, it combines a bunch of systems in one: Restaurant and POS system, mailing and marketing with graphical mail-designer hotel communication and knowledge management.

Software languages:

Features

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates

Point Of Sale (POS)
- View all

Activity dashboard

Customer profiling

Customisable taxes & fees

Flexible user rights & restrictions by employee

Custom floor layouts

Bill-splitting

Kitchen display/printer connect

Table-side ordering

Staff clock-in/clock-out tracking

Custom reporting

Tip management

Manager App

Transfer of a table by rank or server

KPI dashboard

Discount coupons/vouchers

Custom loyalty program module

Accounting module

Stock-keeping module

Unlimited users

Online booking website widget

Pricing

7.0 €
per room/month
99.0 € minimum price
Contract length: 1 year
Free trial
What's included?

Complete PMS including offer, booking, correspondence, reporting, fiscalisation, address database, history,... see https://sitec.com/FOCloud

8.0 €
per room/month
149.0 € minimum price
Contract length: 1 year
What's included?

Complete PMS including offer, booking, correspondence, reporting, fiscalisation, address database, history,... Support per Mail and phone, 7days Hotline included.

 

 

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (25)

Reviews

70 rooms Hotel in Austria

Independent hotel
General Manager
Reviewed On
24/02/2021
Pros

Very flexible compared to other products, can be used everywhere, good preparation, clear.

Cons

None at the moment, we have to work with it first and test the linkages.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

14 rooms Hotel in Austria

Independent hotel
Eigentümer
Reviewed On
16/10/2020
Pros

Was möglich ist, wird auf die individuellen Wünsche eingegangen und alles schnell und kompetent erledigt! Hotel und Restaurant aus einer Hand

Cons

Platzierung der Artikel auf schnellere Weise - Also direktes Platzieren der Artikel auf die Wunschposition

Features
5.0
Ease of use
4.5
Value for money
5.0
Support
5.0
Implementation
4.0

30 rooms Hotel in Austria

Independent hotel
Reviewed On
12/08/2020
Pros

Cons

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
4.5

29 rooms Hotel in Austria

Independent hotel
Marketing & Sales
Reviewed On
14/07/2020
Pros

The Sitec team is super flexible, fast and friendly. We had quite a few customisation requests and all were handled smoothly. The system is logical, user-friendly. Highly recommended!

Cons

At the moment there are no info videos/description for the manual, but it will probably come soon.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

40 rooms Villa in

Multi-property hotel
Front Office
Reviewed On
30/04/2020
Pros

excellent support, fast processing of requests and programming / implementation of changes / adjustments, new functions and updates available constantly.

Cons

since the cloud solution is a "young" product, there is still room for improvement in some areas, but as I said, the support is very professional and fast and makes up for this

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0