Guest Messaging Hub (ReviewPro)
Leverage one, easy-to-use central hub to communicate with guests in real-time, using the messaging service of their choice.
Save time and unify your company voice using auto-reply messages, response templates and attachments. ‘Out of office’ replies ensure guest needs are met within your resource capacity.
Assign cases to the relevant person or team within your organization. Internal alerts and automatic escalation rules ensure no guest query is overlooked.
Embed a customizable widget on your website, Wi-Fi login screen or other digital platform so that guests can contact you easily and indicate their preferred messaging service to continue the conversation.
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