Guestfolio (Cendyn)
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Drive guest engagement, conversion and retention throughout the guest journey
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Guestfolio’s rapid marketing automation and simple guest intelligence platform is built uniquely for boutique and independent hotels.

Use simple personalization tools to tailor the guest experience and automate your communications every step of the way. With the guest profile at the heart of what Guestfolio does, hoteliers can personalize the reservation experience, gain insights on their guests, use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings.

Highlights:

• Fast marketing automation
• Out-of-the box solutions built on best practices get you up and running
• Real-time data is extracted from your PMS and synchronized
• Personalized, targeted communications encourage repeat visits using incentive driven, automated campaigns
• Capture guest feedback with TripAdvisor and other review sites
• Mobile concierge trip planner and up-sell hotel services

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 1996
Headquarted in Boca Raton
Over 200 employees
Company: Cendyn
Support Languages
Dutch, Spanish, Italian, German, English
Software Languages
Dutch, Italian, Spanish, English, German, French
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