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Guestfolio (Cendyn)

Verified profile

Boca Raton

1996

Intuitive marketing automation and guest intelligence for boutique and independent hotels

Reviews summary

Description

Guestfolio is the hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With the guest profile at the heart of what Guestfolio does, hoteliers can personalize the reservation experience, gain insights on their guests, use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings.

  • Drive direct and repeat bookings by engaging with your guests with the right message, automatically delivered, at the right time
  • Improve ROI and profitability with automated room upgrade and online concierge services
  • Get to know your guests and build relationships to convert unknown reservation data into loyal, brand advocates
  • Increase TripAdvisor review volume by 125%

Software languages:

Other products by this provider:

eInsight CRM (Cendyn)
| CRM & E-Mailing

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (25)