GuestJoy is an ancillary revenue and review solution provider with a possibility to implement contactless, online check-in. The platform enables you to increase your revenue, enhance the guest experience and collect online reviews faster in one platform. The GuestJoy solution is well-designed and suitable for both independent and large hotel chains worldwide.
It will allow you to provide your guests with a mobile concierge without them having to download an app. The tool is designed to accompany your guest at different steps of their journey through pre-stay welcome & up-selling emails, in-stay mobile concierge and post stay “thank you” emails and surveys.
How it Works:
- Guest receive a pre-arrival email.
- Visits mobile concierge: Guests can get all the information about your property and services it provides from one place. Guestjoy solution can be opened on any device without an installation.
- Checks in: Allow your guests to submit check-in information in advance. Increase guest satisfaction even before arrival.Orders a service or room upgrade: Guests can easily get an overview what your property has to provide. All the offer information in one place. Order services with one click. Front office gets immediate notification who requested what.
- Wifi landing page: Guests can send requests and ask questions while they are in your hotel without visiting the reception.
- Receives a post-departure email: Send out feedback reminder to all guests. Guests will receive a feedback reminder as soon as they leave your property.
- Submit a review in Tripadvisor: Boost your Tripadvisor ranking with more reviews. Send out automatic post-stay emails.