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Guestmeter

Verified profile

Rotterdam, Netherland

Between 1 and 10

2019

Reputation Management Platform for Hospitality Industry

Reviews summary

N/A %
Likelyhood To Recommend
(not enough data)

Description

Guestmeter helps hospitality industry professionals capturing guest feedback by sending guest satisfaction surveys via international SMS, E-mail or printable QR Cards at the point of experience. Guestmeter also identifies happy and unhappy guests before they published negative online reviews and turns your guest experience into more positive reviews on Tripadvisor or Google Reviews and other review sites. To start a free trial, visit https://www.guestmeter.com

Software languages:

Features

E-Reputation & Feedback
- View all

Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)

Review sentiment analysis

Manager app

Workflow Management

Extensive real-time review statistics

Competitive comparison

Case Management

In app response

Custom alerts

Flexible user rights & restrictions by employee

Review widget & certificate on your website

Task manager (assign by individual, department or custom group)

Customisable guest surveys

Automated email review invitations

Automated SMS review invitations

TripAdvisor Review Collection Partner

Google Review Partner

Review feed (XML) integration in your website

Multi-property view

KPI dashboard

AI based improvement recommendations

Pricing

45.0
per property/month
45.0 € minimum price
Contract length: Non-binding
Free trial
What's included?
  • 250/MONTHLY SMS/EMAIL SURVEY
  • PRINTABLE QR CARDSUNLIMITED
  • LOBBY KIOSKUNLIMITED
  • INTEGRATIONYES
  • MULTI-PROPERTY MANAGEMENTYES
  • ALERTS & NOTIFICATIONSYES
  • 24/7 SUPPORTYES

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (7)