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GuestTalk

Verified profile

Cambridgeshire, UK

Between 1 and 10

2019

Transforming the way hotels engage with their guest & their teams

Reviews summary

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Likelyhood To Recommend
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Demo

Description

Designed for hotels and hostels, GuestTalk connects you and your Guests in a simple, easy-to-use way. Guests can contact Reception from their smartphones, and you can track and organise room requests, surveys, staff tasks and keep everyone informed. Now promoting services to your Guests, or inviting them to visit again, takes just a click or two!

You’ll save time and increase revenues, and your Guests will love the convenience! GuestTalk….transform your Hotel Guest experience!

Software languages:

Features

Instant Guest Messaging
- View all

Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

Pricing

33.0
per room/month
10.0 € minimum price
Contract length: Non-binding
57.0
per room/month
25.0 € minimum price
Contract length: Non-binding
80.0
per room/month
50.0 € minimum price
Contract length: Non-binding
115.0
per room/month
100.0 € minimum price
Contract length: Non-binding
173.0
per room/month
200.0 € minimum price
Contract length: Non-binding
233.0
per room/month
300.0 € minimum price
Contract length: Non-binding

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (24)