HelloShift Guest Messaging
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HelloShift’s multi-channel Guest Messaging connects with guests through SMS, WhatsApp, SMS, Messenger, and more. Includes staff collaboration in one app.
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HelloShift is modern messaging for hotels - staff collaboration, guest messaging, and website chat in one winning app. HelloShift is the only guest messaging solution that comes with staff collaboration included in the same app. This means that when guest messages come in with questions and requests, teams can work together across buildings, floors, shifts, and departments to deliver. No more dropped tasks between separate, poorly integrated apps. HelloShift automatically imports guest data every day and sends routine messages through the guest lifecycle (pre-stay, in-stay, and post-stay). Teams use snippets and smart replies with AI to respond quickly. Alerts and reports escalate unresolved guest issues. Get a free trial today.

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 2014
Headquarted in San Francisco, USA
Between 1 and 10 employees
Company: HelloShift
Support Languages
English
Software Languages
English
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