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Hotel Link Solutions

Verified profile

Vietnam

Between 11 and 50

2006

Front desk daily tasks done right

Reviews summary

Description

Our Front Desk solution is designed for small to medium-sized accommodations. It is a simple, low-cost, and very intuitive system that integrates seamlessly with our booking platform.

 

  • Calendar multiple views

The calendar allows front desk staff to see what is going on with a glance. Several key features stand out like colour-coded status, two-week or four-week views, access to guest booking details straight from the calendar, and occupancy data.

  • Easily manage housekeeping

The Housekeeping tools allow you to manage room cleaning statuses and housekeeper teams. With a colour coded interface, the Housekeeping module help you to visualize the status of all rooms and assign tasks to housekeepers via SMS.

  • Guest emails

Our Front Desk system allows you to create and customise a pre-arrival template email for guests to remind them of the booking, and a post-departure email to thank them for their stay and provide a feedback link.

  • Guest invoice

The system generates the final account for the guest on the letterhead of your accommodation. A fully itemised invoice is generated including all extra costs and any pre-payments made.

  • Booking reports

With one click, run reports for arrivals and departures, guest details, room occupancy, development, operations, and so much more. Learn where your revenue is coming from, which rooms are most popular, and other details to help you improve your business.

 

Front Desk integrates seamlessly with our other solutions, such as a booking platform, channel manager, and website, making it easy for you to manage your accommodation’s online presence and in-house operations.

Software languages:

Other products by this provider:

Channel Manager (Hotel Link)
| Channel Manager

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support