Centralise, automate, reduce risk and save time
Hotel Spider Channel Manager
Verified profile
Nyon, Switzerland
Between 11 and 50
2002
Reviews summary
Likelyhood To Recommend
(based on 9 hoteliers)
Description
Hotel Spider’s channel manager allows you to manage multiple OTA’s via one central screen resulting in less overbookings and less administration. The systems allows you to have one point of entry for your rates and availabilities as well as rules per room type and booking portal.
When a reservation is made, the system will import the it and automatically change the inventory on all platforms. The reservation is then sent to you and synchronised with your Property Management System.
The channel Manager is part a suite of systems developed by Hotel Spider including a mobile-first booking engine and a connection to the main meta search engines.
Software languages:
Other products by this provider:
Hotel Spider CRS
| Central Reservation System
Spider-booking 4 (Hotel Spider)
| Booking Engine
Features
Channel Manager
-
View all
Booking engine module
1 click on/off
Channel analytics dashboard
Multi-currency
2-way XML integration
Virtual Properties (different OTA account ID’s to one PMS)
Flexible user rights & roles
365 days rate management
Rate shopping module
Connect to main GDSs
Yielding (revenue management) module
Pooled inventory
Mobile access
Custom inventory levels per room type & channel
Pricing & availability rules
Payment automation for OTA bookings
Pricing
35.0
€
per property/month
35.0
€
minimum price
Contract length:
1 year
Free trial, Setup fee
What's included?
- Access to Hotel-Spider distribution platform
- Unlimited Users
- Manage up to 15 products (for example 5 room types, 3 rate plans)
- 5 booking channel connections included
- Email and phone support: Monday to Friday, from 9:00 to 17:00 CET.
Channel management monthly price:
CHF35 / EUR 29 for up to 25 room Properties
65.0
€
per property/month
65.0
€
minimum price
Contract length:
1 year
Free trial, Setup fee
What's included?
- Access to Hotel-Spider distribution platform
- Unlimited users
- Manage up to 100 products (for example 10 room types, 10 rate plans)
- Unlimited booking channel connections included
- Email and phone support: Monday to Friday, from 9:00 to 12:00 and from 13:00 to 17:00 CET.
Channel management monthly price:
CHF65 / EUR 55 for properties up to 25 rooms
105.0
€
per property/month
105.0
€
minimum price
Contract length:
1 year
Free trial, Setup fee
What's included?
- Access to Hotel-Spider distribution platform
- Unlimited Users
- Manage up to 1000 products (for example 10 room types, 100 rate plans)
- Unlimited booking channel connections included
- Dedicated account manager, e-mail and phone support: Monday to Friday, from 9:00 - 17:00 hrs CET
Channel management monthly price:
CHF105 / EUR 89 for properties up to 25 rooms
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (590)
Integrations (87)
Reviews
30 rooms B&B / Inn in Austria
Reviewed On
22/04/2020
Pros
Many connection possibilities to booking channels, therefore we have changed.
Cons
As a low-cost version only separately maintainable. More work, but all booking platforms are served equally in terms of rate parity.
43 rooms Hotel in Austria
Reviewed On
25/03/2020
Pros
Hotel Spider has many different interfaces, this is the biggest plus
Cons
Support is unfortunately only possible by mail, the response time is often several days, interfaces are not optimal, price changes are not taken over in real time at least not with Felix as PMS
62 rooms Hotel in Switzerland
Reviewed On
27/02/2020
Pros
Easy to use and clear user interface, Personal support with quick feedback in case of problems or other inquiries, hardly any transmission errors regarding rates or cancellation conditions
Cons
That the cancellation conditions must be filed separately for each day and each room
39 rooms Hotel in Switzerland
Reviewed On
19/02/2020
Pros
Each sales channel can be set up individually and thus enables an increase in turnover for the sale of your own website.
Cons
A mobile application could be created to increase the efficiency aspect.
49 rooms Hotel in Switzerland
Reviewed On
11/02/2020
Pros
The Channel Manager is a very extensive and complex system, but easy to use. A very good, fast and competent service is also offered. I can recommend Hotel Spider very much, no matter if for a smaller or a bigger hotel.
Cons
There are no negative aspects to mention in the cooperation with Hotelspider.
88
/ 100
