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hotelbird

Verified profile

Munich, Germany

Between 11 and 50

2015

Hotels of all sizes rely on the digital, contactless check-in/out solution from hotelbird – to reduce costs sustainably and inspire your guests.

Reviews summary

100 %
Likelyhood To Recommend
(based on 2 hoteliers)

Demo

Description

The number 1 check-in/out solution.

Via the channels App, Web & Terminal we offer your guests a digital and contactless guest journey. For you as a host, this gives you the greatest possible flexibility when integrating it into your existing systems. At its heart, our cloud-based check-in/out system automatically controls the exchange of information between guests and the various partner systems such as PMS, locking system and payment. Thanks to a large number of already permanently connected interfaces, we can quickly connect almost any system.

One solution – that works completely.
 

  • Many years of experience
    Through our many years of expertise in the hotel industry (> 5 years, > 500 hotel projects with > 50 partners) and the successful cooperation with the leading hotel companies in Germany, we accompany our customers and guarantee a sustainable cost reduction.
     
  • Fully integrated
    We connect to your system landscape and automatically exchange information on digital guest travel through our standardized partner integrations. We always keep the partner integrations up to date and develop them further.
  • Reliable legal conformity
    DSGVO, PSD2, PCI, the new digital registration law – we enable you to handle all your processes in compliance with the law. To increase security, we regularly carry out system-wide penetration tests with external experts.

Software languages:

Features

Digital Key
- View all

Guest management dashboard

Whitelabel Capability

Push notifications

Share key with other guests

Keyless Entry

Mobile App

Analytics dashboard

Online registration form

Upsell extra services

Self check-out

In-stay feedback

Online Check-In & Check-in Kiosk
- View all

Fixed kiosk

Portable tablet

Online registration form (fast check-in)

Check-in upselling

Keyless Entry (check-in through mobile app)

Integrated passport scanner

View bill & self check-out

Pricing

2.99 €
per room/month
Contract length: 2+ years
Setup fee
What's included?
  • Check-in invitation
  • Online check-in/out
  • Digital registration form
  • Special offers & location tips
  • On property support
  • Payment
  • Keycard creation
     

Available channels:
App, Web, Terminal

 

 

4.99 €
per room/month
Contract length: 2+ years
Setup fee
What's included?
  • Check-in invitation
  • Online check-in/out
  • Digital registration form
  • Special offers & location tips
  • On property support
  • Payment
  • Keycard creation
  • Digital key

Available channels:
App, Web, Terminal

 

1.49 €
per room/month
89.0 € minimum price
Contract length: 2+ years
Setup fee
What's included?
  • Check-in invitation
  • Online check-in/out
  • Digital registration form
  • Special offers & location tips
  • On property support
  • Payment

Available channels:
App, Web, Terminal

0.99 €
per room/month
49.0 € minimum price
Contract length: 2+ years
Free trial
What's included?
  • Check-in invitation
  • Online check-in/out
  • Digital registration form
  • Special offers & location tips
  • On property support

Available channels:
App, Web, Terminal

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (23)