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Hotelchamp

Amsterdam

55

2015

Smart personalisation solutions for your hotel’s website

Reviews summary

88 %
Likelyhood To Recommend
(based on 9 hoteliers)
Features
4.5
Ease of use
3.25
Value for money
3.25
Support
3.5
Implementation
4.0
See all reviews

Description

Hotelchamp is a marketing and sales platform focusing on converting your website traffic into bookings. Its provides you with advanced data insights and all the tools you need to make sure prospects going through your direct channel don’t go back to their OTA.

Hotelchamp applies as a layer on your website. The solution uses personalisation and persuasion methods in real-time to convince people visiting the website.

The platform enables you to trigger different messages depending on the users demographic, display special offers, showcase your prices and benefits compared to those of OTAs. You can even send emails to users having left your website without completing their booking.

Software languages:

Reviews

87 rooms Hotel in Germany

Independent hotel
Owner
Reviewed On
20/10/2020
Pros

The idea is excellent to make more direct sales via the Booking Engine with intelligent banners. A nice thing is that you can import current content via banners, such as the Corona-Infos...

Cons

Of course, no tool in the world can measure how many guests actually book, although they would not have done so otherwise. So here too, only the clicks and the subsequent conversion are measured. In our overall online bookings, however, the turnover did not go so high that the more expensive solution would have been worth it. Specialist knowledge is required for the implementation (web agency), which will be needed again if the contract is terminated.

Original review translated from german
Features
4.0
Ease of use
3.5
Value for money
1.5
Support
3.0
Implementation
3.0

701 rooms Hotel in Germany

Independent hotel
Revenue & e-Commerce
Reviewed On
09/08/2019
Pros

Very good customer service, easy implementation. Constantly being developed and optimized.

Cons

Without prior knowledge of Google Analytics / Targeting somewhat complicated to use.

Original review translated from german
Features
5.0
Ease of use
3.0
Value for money
5.0
Support
4.0
Implementation
5.0