📅 Tired of missing contract renewal deadlines? Manage & track all your hotel contracts in one tool. Get started for FREE

HotelFriend All-in-one Solution

Verified profile

Berlin, Germany

Between 11 and 50


The only software your hotel needs to manage and control operations. Anywhere. Anytime.

Reviews summary



PMS software from HotelFriend provides full automation for your hotel with a user-friendly interface and comprehensive functionality. Addressing the demand for a simple yet efficient all-in-one solution that hotel needs, we put your comfort first. From the booking request to invoicing — Front Desk, Reports, Department Manager, Billing and Payments and more at your service.

Software languages:


Central Reservation System
- View all

KPI dashboard

Customer profiling

Booking engine module

Channel management

Connection to metasearch platforms

Connect to main GDSs

Geotargeted pricing

Multi-property management

Auto replenish (booking is cancelled or modified)

Flexible user rights & roles

Group reservations

Custom reporting

Yielding (revenue management) module

Pooled inventory

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates


per room/month
Contract length: 1 year
Free trial
What's included?

Keep focused on all your properties and get the HotelFriend software adapted to your needs. Leave the rollout and training of your employees to us and get access to extended support (24/7).

  • Cloud PMS with a focus on sales optimization
  • Mobile Guest Directory
  • Basic Support
  • Pre Check-In
  • Commission-free sales on your website
  • Digital concierge for your guests
  • Digital payments (Point-of-Sale)
  • Connection of booking platforms (OTAs)
  • Multi-property management
  • Staff trainings
  • Custom interfaces
  • Individual development
  • Extended support (24/7)



Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (1)