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HotelFriend All-in-one Solution

Verified profile

Berlin, Germany

Between 11 and 50


The only software your hotel needs to manage and control operations. Anywhere. Anytime.

Reviews summary



PMS software from HotelFriend provides full automation for your hotel with a user-friendly interface and comprehensive functionality. Addressing the demand for a simple yet efficient all-in-one solution that hotel needs, we put your comfort first. From the booking request to invoicing — Front Desk, Reports, Department Manager, Billing and Payments and more at your service.

Software languages:


Concierge Software
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Guest request management

Wake up calls

Module de gestion des objects trouvés

Knowledge bank (logbook)

Emailing automation

Guest transportation booking & monitoring

Daily activity dashboard

Customer profiling

Reservations overview

Mobile access

Property Management System (PMS)
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Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates


per room/month
Contract length: 1 year
Free trial
What's included?



Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (1)