hotelkit
69
simplifying hotel operations
4.6
Based on 2 reviews
0 %
Recommended
Based on 0 recommendations
4.6
Based on 2 verified reviews
Features
3.8
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0

No Data

hotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication functions. The young and motivated team behind the product is dedicated to constantly optimizing the hotel operations software and providing excellent customer service to 1200+ clients worldwide.

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 2012
Headquarted in Salzburg, Austria
Between 51 and 100 employees
Company: hotelkit
Support Languages
French, German, English, Spanish, Italian
Software Languages
English, German, French, Italian, Spanish, Croatian, Czech, Greek, Polish, Portuguese, Slovakian, Turkish, Hungarian, Dutch, Danish, Swedish, Norwegian
Hotelhero Deal
Discount
No pricings for this product

References
0
Markets
0
Verified markets

4.6
Based on 2 verified reviews
Features
3.8
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0
  • 40 rooms Hotel in Austria04/09/2019
    Multi-property - General Manager

    Pros A simple structure that allows the employee to use the system without much training. Modern interface. Errors and bugs are rare which means that the solution is well tested. It facilitates daily work and is well accepted by employees.
    Cons The lack of an open API, which is actually no longer conceivable for a modern system, limits the ability to link your own processes and you have to regard it as a separate island. There are external connections, but they are limited and you are dependent on the good will, which system comes, which does not. Rarely new functions, e.g. Facebook Chat great, but Whatsapp is missing, or Webchat. External solution also not possible because of missing API. I hope there is something coming soon.
    Features
    Ease of use
    Value for money
    Support
    Implementation
  • 28 rooms Hotel in France26/06/2019
    Independent - Owner

    Pros The smart phone APP which allows to easily manage issues and tasks. The task list feature
    Cons Some features too complex to use like the user rights management: some users cannot accomplish some tasks (like closing a maintenance task) because of complex settings in the groups or user definitions.
    Features
    Ease of use
    Value for money
    Support
    Implementation
    hotelkit responded:30/10/2019
    Thank you very much for the great feedback and improvement suggestion!