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hotelsuite MAIL

Verified profile

Koblenz

Between 11 and 50

1997

E-Mail-Marketing for hotels

Reviews summary

100 %
Likelyhood To Recommend
(based on 1 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
See all reviews

Demo

Description

CREATE PROFESSIONAL NEWSLETTERS EASILY

hotelsuite MAIL is an e-mail marketing system that is ideally suited to the needs of hotels. It relieves hoteliers in their daily business by addressing guests in an automated and personalised way - at the right time and with the right offer.

Whether pre-arrival, in-stay, post-stay or birthday mailing. Once created, mailings can be sent automatically at a predefined time. In this way, you can stay in contact with your guests permanently and without additional effort.

PERFECT INTERACTION WITH PMS, IBE AND WEBSITE

Our fully-fledged two-way interface ensures that you can securely synchronise your subscriber data from the PMS with our system. Newsletter subscriptions and unsubscriptions via your website are also automatically synchronised with the mailing settings in your PMS.

In this way, any guest data can be used in the best possible way for individual e-mail communication and processed profitably.

THAT'S WHAT YOU CAN EXPECT:

  •     Marketing Automation - More turnover through automated marketing campaigns
  •     Pre-arrival, in-stay, post-stay Mailings
  •     Birthday or occasional mailings
  •     Tailor-made content for different target groups
  •     Personalisation with guest data - directly from your PMS
  •     Intuitive Drag & Drop Editor
  •     Optimum display on all end devices
  •     Detailed statistics and reporting
  •     GDPR compliant and secure delivery service

Software languages:

Features

CRM & E-Mailing
- View all

Data deduplication

Multi-property view

Centralized data warehouse

Customer profiling

HTML WYSIWYG Editor

Guest profile enrichment

Segmented messaging (reservation type, demographics, etc...)

E-mail automation

Custom loyalty program module

Content management system (CMS)

e-reputation management module

Up-sell room upgrades

Up-sell extra services

Flexible user rights & restrictions by employee

KPI dashboard

Drag & drop template Editor

Guest feedback module (comment cards/reviews)

Multilingual (guest facing)

Segmented emailing (reservation type, demographics, etc...)

TripAdvisor Review Collection Partner

Google Review Partner

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (1)

Reviews

201 rooms Hotel in Germany

Independent hotel
Marketing & Sales
Reviewed On
08/12/2020
Pros

Ein sehr flexibles Tool mit dem sehr viel m├Âglich ist. Wir benutzen dieses f├╝r den klassischen Newsletterversand und als Best├Ątigunstool unserer gebuchten Produkte. Dieses bringt eine nahezu unendliche Vielzahl an Kombinationen mit sich. Unterschiedliche Informationen an verschiedene Zielgruppen lassen sich schnell und einfach konfigurieren.

Cons

Wie bei allen Tools gibt es noch hier und da einige Kleinigkeiten die verbessert werden k├Ânnen. Diese sind aber kaum der Rede wert.

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0