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Hotline Frontoffice

Verified profile

Sonthofen

Between 11 and 50

1986

All-in-one property management system

Reviews summary

100 %
Likelyhood To Recommend
(based on 8 hoteliers)
Features
3.75
Ease of use
4.5
Value for money
4.5
Support
3.5
Implementation
4.5
See all reviews

Description

hotline front office provides an all-in-one PMS including basic PMS functionnalities, an integrated booking engine and restaurant point of sale system. You will have an overview of all reservations and organizational processes. The software is available to be installed on premise or accessible in the cloud.You will be able to select a number of add-ons like an event or spa management system, a housekeeping module or a sales & marketing tool to send email campaigns. Finally hotline offers several 3rd party interfaces for you to choose from.

Software languages:

Features

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (29)

Reviews (2)

34 rooms Hotel in Austria

Independent hotel
Owner
Reviewed On
19/02/2020
Pros

The surface is relatively self-explanatory after a certain training period. The connection to our channel management system was also problem-free

Cons

Unfortunately, the support is often difficult to reach and the range of functions (import of additional products) is manageable.

Original review translated from german
Features
3.0
Ease of use
4.0
Value for money
4.0
Support
2.0
Implementation
4.0

35 rooms Apartment Hotel in Austria

Independent hotel
General Manager
Reviewed On
04/09/2019
Pros

Grundsätzlich sehr gutes Produkt mit vielen Erweiterungsmöglichkeiten bzw. Schnittstellen

Cons

Eigentlich alles bestens, ich kann nichts schlechtes ĂĽber das Programm sagen.

Features
4.5
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0