hotelsmanagement, mobile app, hotels technology
icibot
Verified profile
Description
icibot – Innovative Consumer Interaction
Choice of the hotels that want to gain from COVID-19
After the coronavirus, the hygiene and health safety responsibilities of the hotels towards their guests are increasing and expanding at the global level! Knowing your guests and providing them “online and contactless” service during their stay is vital.
Customised Mobile App for Your Hotel
With mobile application solutions that can be customized for each hotel brand, icibot increases the satisfaction of your guests while providing the perfect accommodation and holiday experience for your guests.
Software languages:
Features
Online Content Management
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Description management
Image management
Video management
Ratecodes mapping
Distribution to online channels
Secured media library
Workflow & approval engine
Automated image gallery for your website
Flexible user rights & restrictions by employee
Multi-property management
Upselling Platforms
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KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
50
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Screenshots
