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icibot

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hotelsmanagement, mobile app, hotels technology

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Description

icibot – Innovative Consumer Interaction

Choice of the hotels that want to gain from COVID-19

After the coronavirus, the hygiene and health safety responsibilities of the hotels towards their guests are increasing and expanding at the global level! Knowing your guests and providing them “online and contactless” service during their stay is vital.

Customised Mobile App for Your Hotel

With mobile application solutions that can be customized for each hotel brand, icibot increases the satisfaction of your guests while providing the perfect accommodation and holiday experience for your guests.

Software languages:

Features

Online Content Management
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Description management

Image management

Video management

Ratecodes mapping

Distribution to online channels

Secured media library

Workflow & approval engine

Automated image gallery for your website

Flexible user rights & restrictions by employee

Multi-property management

Upselling Platforms
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KPI dashboard

Segmented offers (reservation type, demographics, etc...)

Check-in upselling

In-stay upsells

Web app (PWA) accessibility for guests

Customise offers

Booking.com "direct connect"

Automated pre-stay emails

Multilingual (guest facing)

Upsell 3rd party services

Upsell room upgrades

Expedia "direct connect"

Upsell extra services

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support