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HMS (Infor)

Verified profile

New York, NY, USA

Over 200

2002

Hotel property management software built to personalize the guest experience

Reviews summary

100 %
Likelyhood To Recommend
(based on 3 hoteliers)

Demo

Description

Know your guests and their preferences, reduce check-in and check-out time, and insure your facilities are maintained to the highest standards.

Develop centralized customer profiles that simplify reservations and increase cross-sell and up-sell opportunities.

Connect staff and departments with mobile apps and social collaboration tools that enable immediate communication of key data to provide each guest with personalized, consistent service. 

Software languages:

Features

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (107)