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Instaroom

Verified profile

Malmö, Sweden

Between 11 and 50

2017

Connect, Personalize and Transact with your most valuable guests

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Description

Instaroom is a communication platform that helps hotels and travelers to connect through advanced messaging technology and smart interfaces.

Instaroom helps you be as present on your website as you are at the front desk of your hotel.  The platform allows your staff to communicate directly with potential guests via messaging and saves them time by automating responses to FAQs and facilitating the booking process.  These tools help hotels increase conversions on their website with most hotels seeing up to 15,000 euro in new direct booking opportunities per month.

Through messaging, Instaroom offers the website visitor an alternative and personalised booking path that is commission free, customizable and extremely user friendly.

https://vimeo.com/354623246

Software languages:

Features

Website Personalisation & Conversion Tools
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Real-time price comparison widget

Segmented inline messages (embed)

E-mail alerts

Email capture feature

Behavioural Targeting

Datalayer Targeting (demographics)

FAQ pop-up

Exit intent pop-up

Conversion Analytics

Rate disparity analytics & alerts

Segmented pop-up messages

Price Matching function

Demand Analytics

Location floating pop-up

Live chat

Integrated A/B testing

Flash sales pop-up with countdown clock

Reviews widget

1-click promo codes

Website Chat & Chatbots
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Live chat

Bot builder (template answers)

Messaging & response automation

Guest profile enrichment

SMS integration

FAQ responses

Chatbot to take reservation (booking engine integration)

Facebook Messenger integration

Multilingual (guest facing)

Pricing

129.0
per property/month
Contract length: Non-binding
Free trial
What's included?
  • Concierge Widget

               A conversational interface for your website

       

  • Messaging manager

A web-based system that helps you organize all your guest communications across all your active channels

 

  • Bots (Welcome, FAQ & Booking Assistant )

Automated messages that greets your website guests in their preferred language as they arrive on your website. answers their frequently asked questions plus supports your guests with their bookings and other request

  • Concierge Widget

               A conversational interface for your website

 

  • Messaging manager

A web-based system that helps you organize all your guest communications across all your active channels

 

  • Analytics

               Statistics that give you a full overview of your 

                revenue, website visitors behavior plus specific source

                market data    

       

  • Smart Mail

Reply to all your incoming messages from your email inbox

 

  • Smart Pay

Send out payment buttons when you are in a conversation

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support