Connect, Personalize and Transact with your most valuable guests
Instaroom
Verified profile
Malmö, Sweden
Between 11 and 50
2017
Description
Instaroom is a communication platform that helps hotels and travelers to connect through advanced messaging technology and smart interfaces.
Instaroom helps you be as present on your website as you are at the front desk of your hotel. The platform allows your staff to communicate directly with potential guests via messaging and saves them time by automating responses to FAQs and facilitating the booking process. These tools help hotels increase conversions on their website with most hotels seeing up to 15,000 euro in new direct booking opportunities per month.
Through messaging, Instaroom offers the website visitor an alternative and personalised booking path that is commission free, customizable and extremely user friendly.
https://vimeo.com/354623246
Software languages:
Features
Website Conversion Tools
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View all
Rate disparity tracking & alerts
Ratebox widget (price comparison)
FAQ pop-up
Exit intent pop-up
Custom segmented pop-up messages
KPI dashboard
Reviews floating pop-up
Flash sales pop-up
Location floating pop-up
A/B testing
Live chat
Website Chat & Chatbots
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View all
Live chat
Bot builder (template answers)
Messaging & response automation
Guest profile enrichment
SMS integration
FAQ responses
Chatbot to take reservation (booking engine integration)
Facebook Messenger integration
Multilingual (guest facing)
Pricing
129.0
€
per property/month
Contract length:
Non-binding
Free trial
What's included?
- Concierge Widget
A conversational interface for your website
- Messaging manager
A web-based system that helps you organize all your guest communications across all your active channels
- Bots (Welcome, FAQ & Booking Assistant )
Automated messages that greets your website guests in their preferred language as they arrive on your website. answers their frequently asked questions plus supports your guests with their bookings and other request
- Concierge Widget
A conversational interface for your website
- Messaging manager
A web-based system that helps you organize all your guest communications across all your active channels
- Analytics
Statistics that give you a full overview of your
revenue, website visitors behavior plus specific source
market data
- Smart Mail
Reply to all your incoming messages from your email inbox
- Smart Pay
Send out payment buttons when you are in a conversation
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (11)
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