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better.guest app (Betterspace)

Verified profile

Ilmenau - Germany

Between 51 and 100

2015

Innovative and perfect web app for your hotel guests

Reviews summary

100 %
Likelyhood To Recommend
(based on 3 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0
See all reviews

Description

Your guests are up-to-date with the smart hotel app and have all information about your hotel, excursion tips or special hotel offers on their smartphone in their pocket at all times. And if a guest gets lost in the city, your new hotel app will help him find your hotel at the touch of a button. Experience how easy it is to connect with your guests with the aid of the smart web app solution for your hotel.

Without time-consuming searching or googling, your guests can find all the important information about your hotel, excursion destinations and the surrounding area in a single app. Don’t wait for tomorrow and start into the digital future now with your new individual hotel app.

The smart app was developed as a hybrid solution, which is available as a web version but also as an Android or IOS version for download. That means, as soon as your guests connect to your hotel’s wireless network, they have full access to your innovative web app and can easily find out about your hotel, your offers in the hotel and much more.

Software languages:

Features

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Online Check-In & Check-in Kiosk
- View all

Fixed kiosk

Portable tablet

Online registration form (fast check-in)

Check-in upselling

Keyless Entry (check-in through mobile app)

Integrated passport scanner

View bill & self check-out

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Reviews (1)

62 rooms Hotel in Austria

Independent hotel
Front Office
Reviewed On
22/06/2020
Pros

The installation worked very well and quickly. The digital guest folder was also surprisingly well received by the guests. The support works flawlessly and one feels well looked after.

Cons

So far we have not been able to determine any disadvantage.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0