Inspiring guest experience

iRiS Guest
London
Between 11 and 50
2010
Description
We have rebuilt and redesigned our Apps for the modern guest. We allow your guests to order food and drink to any location they desire. Unlock their doors from their personal devices. Request service and help at any time you allow. Control lighting and temperature for their room, and provides guest communication with our two-way messaging system, putting you and the guest in control of the experience. iRiS Guest is powered by our Guest Experience Platform (GXP), and it provides you with the flexibility to create what you want, when you want.
The hospitality industry has always embraced technology, and the modern guest expects no less. Guests want simpler ways to interact with services, and want to be informed and communicated with in better ways, and in any language. iRiS Guest, powered by our Guest Experience Platform (GXP), provides you with the tools and technology to digitise your business in any number of ways. Hotels and Restaurants have more integrations and systems than almost any other business, and being able to bring all of that information together into one place for your guests is what iRiS does best.
Software languages:
Features
Phone function (VoIP)
Hotel directory (information & services)
Alarm clock
Interactive map (city guide)
Web browsing
Housekeeping requests
Book internal services (e.g: restaurant, spa...)
Chat with front desk
Sponsorship space
Apps & games
Push notifications
In-stay feedback (for internal use)
TV control (chromecast on TV)
Room service ordering
Weather
Usage analytics dashboard
Room control (lights, temperature, sound)
Branded application
Publication subscriptions (digital newspapers & magazines)
View bill & express check out
Multi-currency
Content management system (CMS)
Multilingual (guest facing)
TripAdvisor Review Collection Partner
Upsell extra products & services
Integrated payment processing
iOS/Android app
Web application (PWA)
Usage analytics dashboard
Branded app
Content management system (CMS)
Hotel directory (information & services)
Online registration form
Room service ordering
In-stay feedback (for internal use)
Book internal services (e.g: restaurant, spa...)
Chat with front desk
Interactive map (city guide)
Alarm clock
Self check-in/mobile key (3rd party lock supplier)
Weather
News (digital newspapers)
Push notifications
Wifi landing page
Travel information
View bill & self check out
TV control (Chromecast on TV)
Loyalty program module
Room control (lights, temperature, sound)
Multi-currency
Multilingual (guest-facing)
TripAdvisor Review Collection Partner
Housekeeping requests
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support