Inspire and support your guests with your personal local recommendations
Mobile Concierge powered by myLike
Verified profile
Munich
Between 1 and 10
2014
Reviews summary
Likelyhood To Recommend
(based on 4 hoteliers)
Features
4.67
Ease of use
4.67
Value for money
4.83
Support
4.67
Implementation
4.67
Demo
Description
Great guest experience, easy to use & maintain, create extra revenue per guest
Use your Mobile Concierge to inspire and support your guests with your personal recommendations for great places and experiences directly on their smart phone before, during and after their stay at your property. This without the need to load an app. Guests can plan their stay, use your tips on the go and add their own impressions using the Mobile Concierge as their personal travel book. All your tips are geolocated, ready to navigate to and enriched through your personal comments and tags. You can additionally organize your tips in lists by topic or target group - '24hours in New York', 'best sushi places in town', 'cool bars'. myLike is available in 11 languages and you can comment each tip in multiple languages.
Provide your personalized tips with the Mobile Concierge through all your physical and digital communication channels and guest touch-points from one easy to maintain personal database: pre-stay mail, website, chat-bot, print material, reception, room-pads, infotainment...
Create extra revenue cross-selling local expriences with the Mobile Concierge.
Your Mobile Concierge is very easy to setup and maintain. Let one of our experts show you how you and your guests get the most out of myLike. Get started with a free trial. No setup cost.
Software languages:
Features
Interactive Local Experiences Map
-
View all
Created unlimited number of places (café, restaurants, activities)
Create unlimited number of lists
Content management system (CMS)
Direct sharing of link to interactive map
Embed interactive maps on your website
Embed maps & lists in mobile or web app
Direct bookings in app
Direct booking of tours & activities in app
Usage analytics dashboard
Customise with brand Identity (logo, colours & pictures)
Mobile Apps & Web Apps
-
View all
Integrated payment processing
iOS/Android app
Web application (PWA)
Usage analytics dashboard
Branded app
Content management system (CMS)
Hotel directory (information & services)
Online registration form
Room service ordering
In-stay feedback (for internal use)
Book internal services (e.g: restaurant, spa...)
Chat with front desk
Interactive map (city guide)
Alarm clock
Self check-in/mobile key (3rd party lock supplier)
Weather
News (digital newspapers)
Push notifications
Wifi landing page
Travel information
View bill & self check out
TV control (Chromecast on TV)
Loyalty program module
Room control (lights, temperature, sound)
Multi-currency
Multilingual (guest-facing)
TripAdvisor Review Collection Partner
Housekeeping requests
Pricing
1.0
€
per room/month
10.0
€
minimum price
Contract length:
1 year
Free trial
What's included?
- Online Support - 9:00 - 18:00 CET (Mon-Sun)
- Telephone Support - 9:00 - 18:00 CET (Mon-Fri )
- Map Widget
- Guest Mode
- Training
- Analytics / statistics
- Integration in in-house and 3rd party solutions
0.5
€
per room/month
50.0
€
minimum price
Contract length:
1 year
Free trial
What's included?
- Online Support - 9:00 - 18:00 CET (Mon-Sun)
- Telephone Support - 9:00 - 18:00 CET (Mon-Fri )
- Map Widget
- Guest Mode
- Training
- Analytics / statistics
- Integration in in-house and 3rd party solution
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (9)
Reviews
rooms B&B / Inn in Germany
Reviewed On
04/11/2020
Pros
Einfach ein geniales digitales Tool! In Zeiten von Corona sind wir über diesen digitalen Service extrem dankbar und die Gäste freuen sich über wertvolle Tipps in unserer näheren Umgebung.
Cons
Keine :-), das Tool ist leicht zu bedienen und birgt für unsere Gäste einen grossen Mehrwert. Natürlich kann man hier und da Dinge noch optimieren, allerdings sind das Kleinigkeiten.
57 rooms Hotel in Germany
Reviewed On
03/11/2020
Pros
Very good to manage and easy to implement. POI's can be created independently and therefore much more individual than the "standard" maps from Apple, Google etc.
Cons
Creating the POI's naturally costs time, which one must invest, but also should, since it is "own" content.
85 rooms Hotel in Germany
Reviewed On
03/11/2020
Pros
The cooperation with MyLike is excellent. The digital concierge / travel guide is very popular with guests and employees! A digital and modern solution, which accompanies the guest on his vacation, weekend trip or business trip web-based.
Cons
MyLike is actually working constantly to improve itself to always remain uptodate for the customer. I can't think of any major disadvantages at the moment.
76
/ 100
