Between 1 and 10
Loopon is a web platform offering a set of tools to digitalise the guest journey by unifying all tools a hotels need to communicate with their guests at each step of the way.
Offer your guests the possibility to ask questions through a website chatbot, to enhance their stay through pre-stay up-selling emails, to communicate directly with the front desk & to give feedback after their stay.
With Loopon in-stay, let guests chat with the staff using their own preferred channel (sms, e-mail, web or Facebook Messenger), receive automatic alerts for escalating issues (app notification, e-mail, sms, phone call), offer guests concierge & room service services through a mobile friendly interface, respond to guest requests & delegate tasks to relevant departments & receive real-time feedback from guests during their stay.
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support