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Loopon In-stay

Verified profile

Göteborg, Sweden

Between 1 and 10

2008

Real-time chat, feedback and information for guests while they are at your property

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Demo

Description

Loopon is a web platform offering a set of tools to digitalise the guest journey by unifying all tools a hotels need to communicate with their guests at each step of the way.

Offer your guests the possibility to ask questions through a website chatbot, to enhance their stay through pre-stay up-selling emails, to communicate directly with the front desk & to give feedback after their stay.

With Loopon in-stay, let guests chat with the staff using their own preferred channel (sms, e-mail, web or Facebook Messenger), receive automatic alerts for escalating issues (app notification, e-mail, sms, phone call), offer guests concierge & room service services through a mobile friendly interface, respond to guest requests & delegate tasks to relevant departments & receive real-time feedback from guests during their stay.

 

Software languages:

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (3)