📅 Manage your software costs & contracts over the next 30 days. Get started for FREE

LoungeUp Guest Portal

Verified profile

Paris

Between 11 and 50

2012

Simplify your clients' stay

Add-on
This product is sold with LoungeUp Emails & SMS

Reviews summary

Demo

Description

LoungeUp Guest Portal is a customer portal, accessible on the hotel's Wi-Fi (Webapp) and in a mobile application, allowing hoteliers to interact with their customers (chat, requests and reservations), sell their extra services and share their recommendations.

This digital extension of hotel services has many advantages: time savings, availability of the hotel team, improved customer satisfaction, more personalized service, qualified data collection and much more.

For properties offering events, the customer portal is adapted if the user participates in a seminar, a conference or a wedding. He/she accesses all the information related to the event (times, place, agenda, participants, speakers, ...) and can contact the organizer or the other participants.

LoungeUp Guest Portal works directly on customers' devices, thus enabling maximum engagement with them. At the same time, LoungeUp can be set up on tablets placed in rooms, on touch screens in the lobby or integrated into an IPTV solution.

Software languages:

Features

In-Room Tablet
- View all

Phone function (VoIP)

Hotel directory (information & services)

Alarm clock

Interactive map (city guide)

Web browsing

Housekeeping requests

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Sponsorship space

Apps & games

Push notifications

In-stay feedback (for internal use)

TV control (chromecast on TV)

Room service ordering

Weather

Usage analytics dashboard

Room control (lights, temperature, sound)

Branded application

Publication subscriptions (digital newspapers & magazines)

View bill & express check out

Multi-currency

Content management system (CMS)

Multilingual (guest facing)

TripAdvisor Review Collection Partner

Upsell extra products & services

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (28)