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MessagePipe

Verified profile

Berlin

Between 11 and 50

2012

Official WhatsApp Solutions Provider

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Description

We are one of a few global WhatsApp Solutions Provider to grant access to WhatsApp' so called "WhatsApp Business API". We offer two options to use the WhatsApp Business API. Either via our Conversational Inbox or by direct access through our Messaging API. We help you with identifying relevant use cases for your guest communication!

Software languages:

Features

Instant Guest Messaging
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Task manager (assign by individual, department or custom group)

Customer profiling

Bot builder (template answers)

Guest profile enrichment

KPI dashboard

Facebook Messenger Integration

Whatsapp Integration

iMessage integration

WeChat integration

Viber integration

SMS integration

Upsell services and offers

Flexible user rights & restrictions by employee

Mobile access

Channel manager (facebook, iMessage, sms, Viber, WeChat, skype)

Multilingual (guest facing)

Segmented messaging (reservation type, demographics)

Centralised inbox

Skype integration

Dedicated hotel phone number

Google Places integration for recommendations

Messaging automation

"New message" notifications

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (2)