Mews Operations (Mews Systems)
78
An innovative hospitality mangement cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
4
Based on 11 reviews
0 %
Recommended
Based on 0 recommendations
4
Based on 11 verified reviews
Features
4.2
Ease of use
4.3
Value for money
4.1
Support
3.7
Implementation
3.9

No Data

Mews is an innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences. A fully integrated ecosystem of six key products – Operations, Payments, Guest Journey, Business Intelligence, Marketplace and API – harness the power of smart automation to make a real difference for properties and chains of all sizes.

With over 450 integrations and hospitality tech partners, Mews is the most connected solution on the market. Its also the easiest to use, with a clean, intuitive interface and oustanding support should you need it.

Support
Dedicated account manager
Livechat
Ticketing system
On-premise training & implementation
Hotline
Company Details
Founded in 2012
Headquarted in Prague
Over 200 employees
Company: Mews Systems
Support Languages
French, English, German, Dutch, Spanish
Software Languages
French, English, Dutch, German, Spanish, Italian
Hotelhero Deal
Discount
No pricings for this product

References
0
Markets
0
Verified markets

4
Based on 11 verified reviews
Features
4.2
Ease of use
4.3
Value for money
4.1
Support
3.7
Implementation
3.9
  • 50 rooms Hotel in Germany28/05/2021
    Not defined - EigentümerIn

    Pros A PMS that is easy to learn and adapt to! Even the system is still in development, that is what is exciting about the system. The connectivity is great and news are released often. Employees can learn the system really fast and the look and feel modern. A true relief for all us hoteliers that have worked in old school underdeveloped PMSs. The switch to MEWS is quick and possible for all hoteliers. Our Property ONNO Hotel by Norman has 36 rooms and 14 apartments for short and long stay.
    Cons Customer Care has been less good in the times of Corona. We hope it speeds up again.
    Features
    Ease of use
    Value for money
    Support
    Implementation
  • 120 rooms Hostel in Austria23/11/2020
    Multi-property - Corporate Office

    Pros We have adopted MEWS in our first property back in 2015 and have since moved the entire chain to their PMS solution. Working with a cloud PMS does not compare to a server based solution. Once you are used to not having the database stored on your own server it's a smooth and flexible experience. The training of new staff is very easy, as the system is throughout intuitive and easy to understand. My favorite tools within the system is the flexible reporting (alsmost all reports can be broken down by any filter you can think of and make daily work so much easier than working with pre-setup reports) and the open API with a lot of existing integration partners.
    Cons It is a one size fits all solution. To get any changes made, there is a feedback tool which can be used to make suggestions and upvote ideas of other ho(s)teliers.
    Features
    Ease of use
    Value for money
    Support
    Implementation
  • 120 rooms Hostel in Austria17/11/2020
    Multi-property - Marketing & Sales

    Pros We are one of the first Mews clients and have always been enthusiastic about the product. Not least because it is very intuitive to use - almost like a little Facebook on a business level ;-) The many integrations and the constant further development help us as a company to always be at the cutting edge of technology.
    Cons If it comes to some more difficult support cases, it often takes some time until a solution is offered.
    Features
    Ease of use
    Value for money
    Support
    Implementation