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MyCheck

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Digitize your guest experience

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Description

MyCheck’s payment platform is equipping hospitality brands with a secure, fast and engaging digital experience for guests. MyCheck aligns brands with ever-changing compliance standards, payment options and user trends needed to master the digital guest experience quickly and professionally, from hotel check-in/-out to restaurant mobile ordering with loyalty and rewards included. The MyCheck mobile payment platform consists of three robust solutions, used separately or combined, that equip your brand with a powerful digital customer-engagement experience.

BOOK

One-Click Payment to Booking. MyCheck enables customers to add, store and manage multiple payment methods in a branded digital wallet fully integrated to your existing CRM and loyalty programs.

STAY Digital Check-In/Out Experience. Partnering with your PMS, MyCheck enables guests to choose rooms, check-in, view their folio, and check-out.

DINE A Digital Pay-at-Table/Counter, Ordering, Loyalty and Rewards Experience. MyCheck offers guests a fully integrated and digital solution whether dining in or out.

With a global presence stretching around the world, MyCheck has a comprehensive approach to building and supporting our implementations. It gives our customers and partners the assurance that they can grow with us and that we can handle their needs in any market.

Software languages:

Features

Payment Platforms
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3D Secure

Acquirer

Payment processor

Point of Sale integration

MOTO

In-App integration

Chargeback management

Dynamic currency conversion (DCC)

Electronic invoice with payment link

Gratuity Function

Installments

Multicurrency Settlements

Multiple Partial Capture

Partial Refunds

Pay by Link

Recurring Payments

Shared / Split Payments

Collector

Single payment transaction

Tokenization

PayPal

Alipay.com

Klarna

WeChat Pay

Apple Pay

Google Pay

American Express

Payment guarantee

PCI DSS

Mobile Apps & Web Apps
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Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (10)