The solution that allows accommodation providers of all types to better communicate before and during guests’ stay, up-sell their own and partner services, and allow simple but powerful Digital Check-In.
MyStay
Verified profile
Amsterdam, Nizozemsko
Between 11 and 50
2016
Demo
Description
MyStay's solution allows hotels and accommodation providers of all types to better communicate with guests before and during their stay, increase revenue and save time. One of its key functions is a simple but powerful Digital Check-In.
With MyStay, hoteliers using our guest property webpage and the mobile app can:
- show their guests stay related information (wifi password, check-in time, tips, house rules...)
- promote and up-sell their services or third party tours & activities
- communicate with their guest using FB messenger or WhatsApp
- show points of interest around their property and navigation
- offer a Digital (online) Check-In option from the comfort of the guest’s home or at the airport prior to arrival
MyStay connects with guests using Booking.com or various PMS integrations immediately after reservation by sending out automated SMS messages and emails as well as during stay by enabling the guest property web on the property's free WiFi landing page.
Software languages:
Features
Mobile Apps & Web Apps
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View all
Integrated payment processing
iOS/Android app
Web application (PWA)
Usage analytics dashboard
Branded app
Content management system (CMS)
Hotel directory (information & services)
Online registration form
Room service ordering
In-stay feedback (for internal use)
Book internal services (e.g: restaurant, spa...)
Chat with front desk
Interactive map (city guide)
Alarm clock
Self check-in/mobile key (3rd party lock supplier)
Weather
News (digital newspapers)
Push notifications
Wifi landing page
Travel information
View bill & self check out
TV control (Chromecast on TV)
Loyalty program module
Room control (lights, temperature, sound)
Multi-currency
Multilingual (guest-facing)
TripAdvisor Review Collection Partner
Housekeeping requests
Upselling Platforms
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View all
KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Pricing
2.0
€
per room/month
19.0
€
minimum price
Contract length:
Non-binding
Free trial, Setup fee
What's included?
14-day free trial
onboarding and set up of the Guest Web
consultant to fine-tune the smart catalog of services for upselling
regular statistics and report, benchmarking
ongoing customer and technical support
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (19)
Integrations (11)
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