The solution that allows hoteliers to engage with guests before and during guests stay, check-in and check-out online (incl. payments, e-keys), up-sell, and digitize information using a hotel landing page.
MyStay
Verified profile
Amsterdam, Nizozemsko
Between 11 and 50
2016
Demo
Description
As a contactless tool for hotel receptions, MyStay lets you handle everything online & efficiently. From pre-arrival communication & check-in through room & concierge service to checkout. MyStay allows you to handle anything contactlessly using our web platform (reception tool). Saves precious time, increases your revenue and makes your guests safe. Join the time of contactless and never look back.
With MyStay, hoteliers can:
- offer a Digital Check-In option from the comfort of the guest’s home or at the airport prior to arrival (including payments, e-Key, consent to GDPR and your Terms & Conditions)
- check-out online
- show their guests stay related information (wifi password, check-in/out time, tips, house rules...)
- promote and up-sell their services or third party tours & activities
- communicate with their guest using FB messenger or WhatsApp
- show points of interest around their property and navigation
MyStay connects with guests using Booking.com or various PMS integrations immediately after reservation by sending out automated SMS messages and emails as well as during stay by enabling the guest property web on the property's free WiFi landing page.
Software languages:
Features
Mobile Apps & Web Apps
-
View all
Integrated payment processing
iOS/Android app
Web application (PWA)
Usage analytics dashboard
Branded app
Content management system (CMS)
Hotel directory (information & services)
Online registration form
Room service ordering
In-stay feedback (for internal use)
Book internal services (e.g: restaurant, spa...)
Chat with front desk
Interactive map (city guide)
Alarm clock
Self check-in/mobile key (3rd party lock supplier)
Weather
News (digital newspapers)
Push notifications
Wifi landing page
Travel information
View bill & self check out
TV control (Chromecast on TV)
Loyalty program module
Room control (lights, temperature, sound)
Multi-currency
Multilingual (guest-facing)
TripAdvisor Review Collection Partner
Housekeeping requests
Upselling Platforms
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View all
KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Pricing
0.3
€
per user/month
0.0
€
minimum price
Contract length:
Non-binding
Free trial
What's included?
pay per reservation model, a few from 0.25 EUR /reservation, is a COVID facing solution allowing hoteliers complete flexibility. With occupancy below 50%, the model is cheper than standard per room, per month model. With hotel closed and no reservations, hotel pays nothing.
The billing model change to "per room/month” can be done at any time and is instant.
2.0
€
per room/month
19.0
€
minimum price
Contract length:
Non-binding
Free trial
What's included?
14-day free trial
onboarding and set up of the Guest Web
consultant to fine-tune the smart catalog of services for upselling
regular statistics and report, benchmarking
ongoing customer and technical support
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (19)
Integrations (22)
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